At a Glance
- Tasks: Join our team to deliver exceptional customer service and support catering operations.
- Company: Be part of Restaurant Associates, a leading premium hospitality provider.
- Benefits: Earn £12.71 per hour with flexible shifts and weekly pay.
- Other info: Flexible zero-hour contract with opportunities for growth and development.
- Why this job: Gain experience in a dynamic environment while serving iconic venues.
- Qualifications: Passion for service, teamwork, and reliability are key.
The predicted salary is between 12 - 13 € per hour.
Location: RAF London, Hendon, NW9 5LL
Salary: £12.71 per hour
Contract: Zero-hour contract, working across venues that have a 7‑day a week operation. Weekend and evening work is required. Weekly paid.
We're on the lookout for enthusiastic Catering Assistants to join our busy, successful catering team at RAF London on a flexible, zero‑hour basis. As a member of the front‑of‑house team, you will be part of a hard‑working, friendly group who all share the same goal – to deliver exceptional customer service to our visitors.
This role requires you to be responsible for a variety of tasks, including basic food production & preparation, customer service, and supporting the overall catering operations while ensuring compliance with all Health and Food Safety regulations. Supporting the delivery of the excellent front‑of‑house operation standards onsite is expected, whereby you will be welcoming guests, serving food & drinks, operating the till system and preparing coffees to a high standard.
In return, you’ll have the opportunity to grow with a company that invests in its people, celebrates individuality, and rewards employees who go the extra mile.
Shifts
Shifts will vary between Monday to Sunday. Due to the nature of the business, we offer a variety of shifts, giving you flexibility while earning extra income. Please ensure you can commit primarily to working daytimes and evenings throughout the week and weekend. It is vital you are able to work during the school holidays too, as this is a busy time for the venue. This is a casual zero‑hour role, so hours will vary depending on the needs of the business on a weekly basis.
About You
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
- Have a safety‑first mindset
- Experienced in hospitality, catering, or customer service (desirable)
About Us
Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high‑quality dining in London and New York. Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK, including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large‑scale ground events of up to 1,000 people. We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability‑led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association’s Food Made Good Programme.
Catering Assistant - RAF London employer: Compass Group UK & Ireland
Restaurant Associates is an exceptional employer, offering a vibrant and inclusive work culture at RAF London where you can thrive as a Catering Assistant. With flexible zero-hour contracts, competitive pay, and a commitment to employee growth, we celebrate individuality and reward those who go the extra mile. Join our dynamic team and enjoy the unique opportunity to work in iconic venues while delivering outstanding service to our visitors.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Assistant - RAF London
✨Tip Number 1
Get to know the venue! If you're eyeing a role at RAF London, pop by and check out the atmosphere. Chat with current staff if you can; it shows your enthusiasm and gives you insider info on what they value in a team member.
✨Tip Number 2
Show off your personality! When you get that chance to meet the hiring team, let your passion for customer service shine through. Share a quick story about a time you went above and beyond for a customer – it’ll make you memorable!
✨Tip Number 3
Flexibility is key! Since this is a zero-hour contract, highlight your availability during evenings and weekends. Let them know you’re ready to jump in when they need extra hands, especially during busy school holidays.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest opportunities and updates about working with us at Restaurant Associates.
We think you need these skills to ace Catering Assistant - RAF London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for delivering outstanding service shine through. We want to see that you genuinely care about making our customers' experiences memorable!
Tailor Your Application:Make sure to customise your application to highlight any relevant experience in hospitality or customer service. We love seeing how your skills align with what we do at RAF London!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. No need for fluff – just show us what you've got!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with us at Restaurant Associates.
How to prepare for a job interview at Compass Group UK & Ireland
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Catering Assistant. Familiarise yourself with tasks like food preparation, customer service, and health regulations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your passion for great service.
✨Be Ready for Teamwork Questions
As a Catering Assistant, you'll be part of a team. Prepare to discuss how you work well with others, handle conflicts, and contribute to a positive atmosphere. Think of specific instances where your teamwork made a difference.
✨Flexibility is Key
This position requires working various shifts, including weekends and evenings. Be prepared to discuss your availability and willingness to adapt to the needs of the business. Highlight any previous experience in flexible roles to show you're up for the challenge.
