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For Companies At a Glance
- Tasks: Lead and optimise essential healthcare support services for world-class patient care.
- Company: Join a leading healthcare provider committed to innovation and excellence.
- Benefits: Competitive salary, excellent benefits, and opportunities for professional growth.
- Why this job: Make a real impact in healthcare while inspiring and empowering teams.
- Qualifications: 5+ years of leadership experience in facilities or healthcare environments.
- Other info: Dynamic role with the chance to drive transformation and sustainability.
The predicted salary is between 65000 - 91000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Job Introduction
Head of FM - Healthcare
Salary: £65,000 + excellent benefits
Location: Addenbrookes Hospital
Contract Type: Full-time, Permanent
Be the driving force behind safer, smarter, more sustainable healthcare services. Are you a passionate operational leader ready to make a measurable impact in healthcare support services? We're looking for a Head of Non-Food Operations to lead and optimise essential service delivery across Portering, Domestic Services, and Logistics. This is a senior leadership role with real influence - responsible for ensuring that non-food services are delivered efficiently, safely, and compassionately to support world-class patient care. You'll shape strategy, drive innovation, and inspire a high-performing team in one of the UK's most complex and rewarding operational environments.
What You'll Do
- Lead and innovate - Design and deliver a high-performing Non-Food Service Delivery Model across multiple operational teams.
- Champion quality and compliance - Ensure services meet all NHS, HSE, and contractual standards while maintaining exceptional infection control and patient safety.
- Inspire and empower teams - Build, motivate, and develop multi-disciplinary teams to deliver service excellence and operational resilience.
- Drive performance and efficiency - Use data, KPIs, and insight to deliver smarter operations and measurable improvements in service delivery.
- Collaborate at every level - Partner with clinical and operational leaders to align non-food services with wider healthcare objectives.
- Lead transformation - Support mobilisation, process redesign, and digital innovation projects across the estate.
- Deliver commercial results - Manage budgets effectively, identify efficiencies, and ensure services operate sustainably and profitably.
What We're Looking For
You're a proven operational leader with a track record of success in large-scale facilities or healthcare environments. You know how to balance strategic vision with hands-on leadership and thrive in fast-paced, complex settings.
Essential experience and skills:
- 5+ years' experience leading multi-disciplinary teams (e.g. cleaning, portering, logistics, or facilities).
- Strong knowledge of NHS or healthcare standards.
- Excellent people leadership and coaching skills.
- Commercially astute, with the ability to deliver high-quality services within budget.
- Confident in change management, transformation projects, and stakeholder engagement.
- Passionate about service excellence, sustainability, and patient experience.
Head of FM in Cambridge employer: Compass Group UK & Ireland
Contact Detail:
Compass Group UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of FM in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Tailor your responses to show how your experience aligns with their mission, especially in delivering high-quality patient care and operational excellence.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've inspired teams and driven performance improvements in previous roles. This is your chance to shine and demonstrate your impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Head of FM in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Head of FM role. Highlight your leadership experience in healthcare or facilities management, and don’t forget to mention any relevant achievements that showcase your ability to drive performance and efficiency.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about operational leadership in healthcare. Share specific examples of how you've inspired teams or led successful projects, and connect your values with our mission at StudySmarter.
Showcase Your Data Skills: Since this role involves using data and KPIs to drive improvements, make sure to include any relevant experience you have with data analysis or performance metrics. We want to see how you’ve used insights to enhance service delivery in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Compass Group UK & Ireland
✨Know Your Stuff
Make sure you’re well-versed in the specifics of healthcare operations and non-food services. Brush up on NHS standards and recent innovations in service delivery. This will show that you’re not just a leader, but someone who understands the intricacies of the role.
✨Showcase Your Leadership Style
Prepare to discuss your approach to leading multi-disciplinary teams. Think of examples where you’ve inspired and empowered your team to achieve operational excellence. Highlighting your people skills can set you apart from other candidates.
✨Data is Your Friend
Be ready to talk about how you’ve used data and KPIs to drive performance improvements in previous roles. Bring specific examples of how you’ve made decisions based on insights and what measurable outcomes resulted from those decisions.
✨Collaborate and Communicate
Emphasise your experience in collaborating with clinical and operational leaders. Prepare to share instances where effective communication led to successful project outcomes. This shows you can align non-food services with broader healthcare objectives.
