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- Tasks: Lead the café operation, ensuring high standards of service and team motivation.
- Company: Join Restaurant Associates at the iconic Churchill War Rooms in London.
- Benefits: Enjoy 20 days annual leave, free meals, travel discounts, and wellness classes.
- Why this job: Be part of a dynamic team in a historic venue while developing your career.
- Qualifications: Experience in hospitality with strong communication and leadership skills.
- Other info: Inclusive workplace with opportunities for growth and collaboration.
The predicted salary is between 27861 - 40291 £ per year.
Café Manager
Location: Churchill War Rooms, London
Salary: £33,826 per annum
Contract Type: Full-Time, Permanent, 5 over 7 days
We are currently looking for an experienced supervisor or assistant manager with a background in hospitality or contract catering to join us as our Café Manager at the iconic Churchill War Rooms, located in the heart of London. As the Café Manager, you will lead the café operation on site, overseeing the day-to-day operations and consistently delivering a high standard of service to all guests.
You will be supported by an experienced General Manager to deliver outstanding customer service and motivate the onsite team.
Why Join Us?
- 20 days annual leave plus bank holidays
- Free meals on duty
- Exclusive travel discounts
- Access to wellness, mindfulness, and fitness classes
- Digital GP services for you and your family
- Up to 44% off cinema tickets
- Contributory pension scheme
- Career Pathways and MyLearning development programmes
Your Key Responsibilities:
- Ensure all deliveries are checked and stored promptly and correctly
- Supervise a team within the café, creating a positive environment where the team feels welcomed and supported
- Use the till, take orders, and receive payments
- Complete weekly finance tasks and assist the General Manager with any duties and queries
- Assist with café rotas following the General Manager's guidelines
- Place orders for stock to maintain correct stock levels
- Delegate where necessary and ensure the team is always proactive
- Comply with Food Handling & Hygiene standards
- Comply with Health & Safety regulations
Who We’re Looking For:
- Previous experience supervising frontline teams within a similar environment
- Good communication skills with a focus on great customer service
- Team player with a can-do attitude
- Ability to work under pressure while maintaining a positive attitude
- Outstanding communication skills with guests, staff, and clients
About Us:
Restaurant Associates is a leading premium hospitality provider with a history of fine and high-quality dining in London and New York. We provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK. We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams and a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds.
As a business, we are committed to sustainability-led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association's Food Made Good Programme.
Cafe Manager employer: Compass Group UK & Ireland
Contact Detail:
Compass Group UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at similar venues. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up in person! If you’re near the Churchill War Rooms, pop in and introduce yourself. A face-to-face interaction can leave a lasting impression and show your genuine interest in the Café Manager role.
✨Tip Number 3
Prepare for the interview by researching the café’s menu and customer service style. Bring ideas on how you can enhance the guest experience and share your vision for the team. We love candidates who come with fresh perspectives!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Restaurant Associates.
We think you need these skills to ace Cafe Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Café Manager role. Highlight your previous supervisory roles in hospitality and any relevant achievements to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for customer service and how you can lead a team to deliver outstanding experiences at the Churchill War Rooms. Keep it personal and engaging!
Showcase Your Team Spirit: We love a good team player! In your application, mention specific examples of how you've motivated and supported your team in past roles. This will show us you're the right fit for our café environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing company culture there!
How to prepare for a job interview at Compass Group UK & Ireland
✨Know Your Café Operations
Familiarise yourself with the day-to-day operations of a café, especially in a high-traffic location like the Churchill War Rooms. Be ready to discuss how you would manage deliveries, stock levels, and team dynamics to ensure smooth service.
✨Showcase Your Leadership Skills
As a potential Café Manager, it's crucial to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully supervised teams in the past, focusing on creating a positive work environment and delivering excellent customer service.
✨Understand Customer Service Excellence
Brush up on what great customer service looks like in a café setting. Be prepared to share your thoughts on how to handle difficult situations with guests and maintain a positive atmosphere, even under pressure.
✨Be Ready for Practical Questions
Expect practical questions related to food handling, hygiene standards, and health & safety regulations. Familiarise yourself with these topics so you can confidently discuss how you would ensure compliance in your role as Café Manager.
