Cafe Assistant

Cafe Assistant

Exmouth Full-Time 24000 - 33600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Craft delicious drinks and serve tasty food while providing top-notch customer service.
  • Company: Join Compass Group UK&I, supporting military and government sites with a focus on community and service.
  • Benefits: Enjoy opportunities for career growth, recognition, and a vibrant team culture.
  • Why this job: Be part of a supportive environment that values individuality and celebrates your unique talents.
  • Qualifications: Previous customer service experience and a passion for brewing are essential.
  • Other info: Work 37.5 hours a week, with shifts across 5 out of 7 days.

The predicted salary is between 24000 - 33600 £ per year.

Job Introduction
We\’re currently recruiting a driven Cafe Assistant to help us create beautifully crafted drinks for Defence on a full time basis, contracted to 37.5 hours per week. As a Cafe Assistant, you will use your skills to deliver first-class service and perfectly crafted coffees to our customers. You\’ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here\’s an idea of what your shift patterns will be: 5 out of 7 days
Please note: This role is contracted to 49 weeks per year
Here\’s what you need to know before applying:
Your key responsibilities will include:

  • Preparing perfectly blended drinks and serving high-quality food that delights our customers
  • Keeping the bar area clean
  • Receiving and processing payments (cash and credit cards)
  • Being an enthusiastic team player and excellent communicator
  • Maintaining stock of clean mugs and plates
  • Learning about brewing methods, beverage blends, food preparation and presentation techniques
  • Check if brewing equipment operates properly and report any maintenance needs
  • Representing Defence and maintaining a positive brand image
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

Our ideal Cafe Assistant will:

  • Be a brilliant communicator and easily build relationships
  • Have previous experience in customer service
  • Strive for excellence in an eager and motivated manner
  • Take initiative and make decisions that are right for our customers
  • Have Hands-on experience with brewing equipment
  • Possess the ability to work under pressure
  • Demonstrate exceptional timekeeping and reliability

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Job Reference: com/2807/95521001/52641001/BU #Defence
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!

Cafe Assistant employer: Compass Group UK & Ireland

At Compass Group UK&I, we pride ourselves on being an exceptional employer, particularly for our Cafe Assistants who play a vital role in delivering outstanding service within the Defence sector. Our commitment to employee growth is evident through our investment in training and development, ensuring that every team member has the opportunity to progress in their career while enjoying a supportive and inclusive work culture that celebrates individuality. Located at various military and government sites, our employees benefit from a dynamic environment where teamwork and customer service excellence are at the forefront of everything we do.
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Contact Detail:

Compass Group UK & Ireland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Cafe Assistant

✨Tip Number 1

Familiarise yourself with different brewing methods and beverage blends. This knowledge will not only impress during your interview but also show your genuine interest in the role.

✨Tip Number 2

Practice your communication skills by engaging with friends or family in a customer service scenario. Being able to demonstrate excellent communication during your interactions can set you apart from other candidates.

✨Tip Number 3

Showcase your ability to work under pressure by sharing examples from past experiences where you successfully managed busy situations. This will highlight your resilience and suitability for the fast-paced café environment.

✨Tip Number 4

Research Compass Group UK&I and their values, especially their commitment to diversity and employee development. Being able to align your personal values with theirs can make a strong impression during your discussions.

We think you need these skills to ace Cafe Assistant

Customer Service Skills
Communication Skills
Teamwork
Time Management
Attention to Detail
Cash Handling
Food Safety Knowledge
Barista Skills
Problem-Solving Skills
Ability to Work Under Pressure
Initiative
Reliability
Knowledge of Brewing Methods
Adaptability

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Cafe Assistant position. Understand the key responsibilities and the skills required, such as customer service experience and knowledge of brewing equipment.

Tailor Your CV: Customise your CV to highlight relevant experience in customer service and any hands-on experience with brewing equipment. Use specific examples that demonstrate your ability to work under pressure and your excellent communication skills.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering excellent customer service. Mention how your previous experiences align with the responsibilities of the Cafe Assistant role and express your enthusiasm for working with Defence.

Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Compass Group UK & Ireland

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share specific examples from your previous experiences where you went above and beyond to satisfy a customer.

✨Demonstrate Your Knowledge of Coffee and Beverages

Since the role involves crafting drinks, it’s beneficial to showcase any knowledge you have about brewing methods or beverage blends. You could even mention your favourite coffee or drink preparation techniques to show your genuine interest.

✨Highlight Teamwork Skills

As a Cafe Assistant, being a team player is crucial. Prepare to discuss how you’ve successfully worked in teams before, perhaps by sharing a story that illustrates your ability to collaborate and communicate effectively with others.

✨Prepare for Situational Questions

Expect questions that assess how you handle pressure and maintain high standards. Think of scenarios where you had to manage multiple tasks at once or resolve a conflict, and be ready to explain how you handled them.

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