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- Tasks: Lead and inspire a team in delivering exceptional food and hospitality services.
- Company: Join Restaurant Associates, a leader in workplace hospitality and catering.
- Benefits: Enjoy a competitive salary, bonuses, free meals, and comprehensive benefits.
- Why this job: Make a real impact in a dynamic environment with career growth opportunities.
- Qualifications: Proven experience in a senior management role within hospitality or catering.
- Other info: Be part of a diverse team that values your unique talents and perspectives.
The predicted salary is between 36000 - 60000 £ per year.
As General Manager, you will have end-to-end responsibility for all food and hospitality services on site, including the restaurant and coffee bar, hospitality and events, snacking, vending and a free-issue F&B programme. You will lead an on-site team of 15 people, manage multiple service formats, and act as the senior point of contact for the client. This role requires a confident operator who can balance day-to-day delivery with strong commercial discipline and long-term improvement.
General Details
- Schedule: Monday - Friday, 40hrs PW
- Salary: £47,749
- Location: Burgess Hill
This is a senior operational role with full accountability for performance, people, and commercial delivery.
Key Responsibilities
- Lead and inspire the on-site management and operational teams, setting clear standards and expectations.
- Take full ownership of financial performance, including revenue, labour, cost control, forecasting and free-issue budgets.
- Ensure vending and complimentary programmes are well-governed, controlled, and aligned to client expectations.
- Build strong, credible relationships including with the FM partner & internal stakeholders.
- Ensure all services are delivered safely, compliantly, and to agreed standards.
- Drive continuous improvement across service quality, efficiency, and colleague experience.
About You
- Proven experience as a General Manager (or equivalent senior role) in corporate catering, workplace hospitality, or a similarly complex environment.
- Strong commercial and financial skills, with demonstrable P&L ownership.
- Experience managing multiple service lines, including non-revenue or free-issue models.
- Proven experience managing Health & Safety and Food Safety standards, including leading internal and external audits and maintaining full audit readiness across the operation.
- A confident, credible leader who is calm under pressure and comfortable engaging with senior stakeholders.
- Organized, decisive, and accountable, with high personal standards.
Why Join Us
- Competitive Salary + bonus
- Comprehensive benefits package
- Free Meals & coffee
- Career Growth Opportunities
About Us
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
General Manager in Burgess Hill employer: Compass Group UK & Ireland
Contact Detail:
Compass Group UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Burgess Hill
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a General Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience in corporate catering and hospitality. This will help you showcase how you can lead and inspire their teams effectively.
✨Tip Number 3
Practice your pitch! Be ready to discuss your financial acumen and P&L management skills confidently. Highlight specific examples of how you've driven continuous improvement in previous roles to impress potential employers.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a better chance of landing that interview. Let’s get you that General Manager position!
We think you need these skills to ace General Manager in Burgess Hill
Some tips for your application 🫡
Show Your Leadership Skills: As a General Manager, we want to see your leadership style shine through in your application. Share examples of how you've inspired teams and driven performance in previous roles. This is your chance to show us you're the confident operator we're looking for!
Highlight Your Financial Acumen: Make sure to showcase your experience with P&L ownership and financial management. We love candidates who can balance day-to-day operations with strong commercial discipline, so don’t hold back on sharing your successes in cost control and revenue generation.
Demonstrate Your Compliance Knowledge: Since health and safety standards are crucial in our industry, let us know about your experience managing these aspects. Include any relevant audits you've led or compliance measures you've implemented to keep operations running smoothly and safely.
Tailor Your Application: Take a moment to tailor your application specifically for this role. Use the job description as a guide to highlight your relevant experience and skills. And remember, applying through our website is the best way to get your application in front of us!
How to prepare for a job interview at Compass Group UK & Ireland
✨Know Your Numbers
As a General Manager, you'll need to demonstrate strong financial acumen. Brush up on your P&L statements and be ready to discuss how you've managed budgets in the past. Be prepared to share specific examples of how you’ve improved financial performance in previous roles.
✨Showcase Your Leadership Style
This role requires a confident leader who can inspire a team. Think about your leadership style and prepare to discuss how you motivate and manage your team. Share stories that highlight your ability to set clear standards and expectations while fostering a positive work environment.
✨Understand the Client's Needs
Research the company and its clients thoroughly. Understand their values and what they expect from their hospitality services. Be ready to discuss how you would build strong relationships with stakeholders and ensure that all services align with client expectations.
✨Prepare for Compliance Questions
Given the importance of Health & Safety and Food Safety standards in this role, be prepared to answer questions about your experience with audits and compliance. Have examples ready that demonstrate your commitment to maintaining high standards and ensuring safety across operations.
