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- Tasks: Serve delicious coffee and support events in vibrant Bristol venues.
- Company: Join a dynamic team at Bristol Central Venues, part of Compass Group UK&I.
- Benefits: Enjoy free meals, a pension scheme, and career growth opportunities.
- Other info: Flexible casual role with varied shifts, perfect for students and those seeking experience.
- Why this job: Be part of creating memorable experiences in iconic locations while having fun.
- Qualifications: Passion for customer service and teamwork; barista experience is a plus.
The predicted salary is between 10 - 12 £ per hour.
Join us in the heart of Bristol, where our portfolio spans some of the city’s most vibrant and iconic destinations. Our work plays a key role in connecting communities, celebrating local heritage, and creating welcoming spaces for everyone to enjoy.
Bristol Central Venues you will work across include:
- Bristol Museum and Art Gallery, BS8 1RL
- M Shed, BS1 4RN
- City Hall, BS1 5TR
- The Create Centre, BS1 6XN
If you are passionate about coffee, enjoy delivering great customer service, and are happy to support back of house with basic Kitchen Assistant or Kitchen Porter tasks when needed, we would love to hear from you. A positive attitude and flexibility are essential, as this role also supports events across our venues.
Responsibilities
- Barista and café support
- Prepare and serve consistently high quality drinks with care and attention
- Deliver friendly and professional customer service
- Keep work areas clean, stocked, and welcoming
- Take payments and process orders accurately
- Maintain high standards of hygiene and food safety
- Support basic food preparation and back of house tasks when required
- Represent the brand with pride and professionalism
- Events assistant support
- Assist with the setup and breakdown of events, including furniture, equipment, and service areas
- Support food and beverage service during events, including conferences, weddings, and public functions
- Provide excellent customer service to event guests and clients
- Work closely with the events and operations teams to ensure smooth delivery
- Respond positively to changing event needs and guest requests
- Follow all health, safety, and venue procedures during events
This role is ideal for someone who enjoys variety, thrives in a busy environment, and takes pride in creating great experiences for both café customers and event guests.
Shifts
Shifts will vary between Monday to Sunday. Due to the nature of the business, successful candidates should be flexible and able to work evenings and weekends. This is a casual zero-hours role, so hours will vary depending on the needs of the business, on a weekly basis.
The Ideal Candidate
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
- Have a safety-first mindset
- Ideally will have experience working as a Barista and with cocktails due to the type of events hosted at the venue
- Willingness to support Back of House with basic Kitchen Assistant or Kitchen Porter tasks when required
About Us
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Free meals
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Front of House Staff - Bristol Central Venues employer: Compass Group UK & Ireland
Contact Detail:
Compass Group UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Staff - Bristol Central Venues
✨Tip Number 1
Get to know the venues! Familiarise yourself with Bristol Central Venues and their vibe. When you walk in for an interview, show that you’re not just another candidate but someone who genuinely cares about the spaces and the community they serve.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering outstanding service, think of examples from your past experiences where you’ve gone above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Be flexible and ready to adapt! This job requires a positive attitude and the ability to handle changing situations, especially during events. Show us that you can think on your feet and keep a smile on your face, no matter what.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team. Don’t miss out on the chance to be part of something special in Bristol!
We think you need these skills to ace Front of House Staff - Bristol Central Venues
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for customer service shine through! We want to see how much you love creating great experiences for our guests, so share any relevant stories or experiences that highlight this.
Tailor Your Application: Make sure to tailor your application to the Front of House role. Highlight any experience you have as a Barista or in event support, and don’t forget to mention your flexibility and ability to work under pressure – these are key for us!
Be Professional Yet Friendly: While we love a casual vibe, professionalism is key in our industry. Use a friendly tone in your application but keep it polished. Remember, you’re representing the brand from the get-go!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your skills directly to us. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Compass Group UK & Ireland
✨Know Your Venues
Familiarise yourself with the Bristol Central Venues and their unique offerings. Understanding the vibe of places like the Bristol Museum and Art Gallery or M Shed will help you connect better during the interview and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered outstanding customer service in the past. Whether it’s a time you went above and beyond for a customer or handled a tricky situation, having these stories ready will demonstrate your passion for providing great experiences.
✨Emphasise Flexibility and Teamwork
Since this role requires working varied shifts and supporting different teams, highlight your flexibility and ability to work well with others. Share instances where you adapted to changing circumstances or collaborated effectively with colleagues.
✨Demonstrate Your Passion for Coffee and Events
If you have experience as a Barista or in event support, make sure to discuss it! Talk about your love for coffee and any relevant skills you have that would contribute to the role, such as preparing high-quality drinks or assisting with event setups.