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- Tasks: Lead patient catering projects and ensure smooth service transitions.
- Company: Join a dynamic team at Compass Group UK&I, committed to diversity and inclusion.
- Benefits: Enjoy discounts on travel, cinema, and groceries, plus wellness classes.
- Why this job: Make a real impact in healthcare while growing your career.
- Qualifications: Experience in healthcare support services and strong communication skills.
- Other info: Opportunities for professional development and a supportive work culture.
The predicted salary is between 40000 - 50000 £ per year.
Location: Mobile
Sector: Support Services
Reporting to: Support Services Director
We are seeking an experienced Patient Catering Mobilisation Manager to play a pivotal role in supporting transformation programmes and new contract mobilisations across Compass One. This role ensures that new operating models, system configurations and mobilisation activity are firmly grounded in operational reality, enabling safe, effective and compliant patient catering services. Acting as the operational expert for patient catering, you will represent the service throughout projects, bids and mobilisations - validating designs, supporting testing, managing readiness and driving successful transition into business‑as‑usual operations.
Operational Representation
- Act as the operational subject‑matter expert for patient catering across projects, programmes, bids and mobilisations
- Provide expert insight into service delivery models, workflows, risks and dependencies
- Identify, articulate and escalate operational risks and constraints
- Serve as a key interface between project teams, mobilisation teams and operational stakeholders
Project & Transformation Delivery
- Support transformation and change initiatives across the full project lifecycle
- Contribute to service design, process mapping and operating model workshops
- Review and validate proposed workflows, role designs and ways of working
- Identify opportunities to standardise processes and improve efficiency, quality and compliance
- Ensure solutions are practical, scalable, compliant and aligned to contractual and regulatory requirements
Mobilisation & Service Change
- Provide operational input into new contract mobilisations and major service variations
- Support mobilisation planning, readiness activity and transition arrangements
- Review system workflows, task structures and operational data
- Act as an escalation point during mobilisation and early contract delivery
- Ensure smooth handover into business‑as‑usual operations
Systems, Testing & Readiness
- Support system build and configuration activities from an operational perspective
- Participate in User Acceptance Testing (UAT) and operational testing
- Identify defects, risks and improvement opportunities
- Confirm operational readiness and support go‑live sign‑off
Go‑Live & Adoption
- Provide hands‑on support during go‑live and early operational phases
- Support teams to adopt new systems, processes and operating models
- Drive engagement, ownership and sustained adoption
- Capture operational feedback and support continuous improvement post‑implementation
About You
You will bring strong operational credibility and experience within patient catering or complex healthcare environments, along with the ability to influence and support change at pace.
Essential Skills & Experience
- Proven operational experience within healthcare support services
- Strong understanding of contractual, compliance and regulatory requirements
- Experience working within structured project, transformation or mobilisation environments
- Excellent stakeholder engagement and communication skills
- Strong planning, prioritisation and organisational capability
- Experience delivering training and supporting operational development
- Ability to produce clear operational procedures and guidance
- Willingness to travel across sites as required (valid driving licence essential)
Desirable Qualifications
- Management or leadership qualification
- Training or assessing qualification (e.g. Level 3 AET / Train the Trainer)
Key Stakeholders
- Compass IT system users and internal colleagues
- Sales and retention teams
- Clients and suppliers
- Managing Directors, Operational Directors, Contract Managers and Support Services teams
Benefits
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un‑wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Patient Catering Mobilisation Manager in Birmingham employer: Compass Group UK & Ireland
Contact Detail:
Compass Group UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Catering Mobilisation Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those involved in patient catering. Attend industry events or webinars and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to patient catering and think about how your experience aligns with their needs. We want you to shine, so practice answering common interview questions and have some thoughtful questions ready for them too!
✨Tip Number 3
Showcase your operational expertise! When you get the chance to speak with potential employers, highlight your experience in managing mobilisation activities and transformation programmes. Use specific examples to demonstrate how you've successfully navigated challenges in patient catering.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get your application in and let’s get you on the path to landing that Patient Catering Mobilisation Manager role!
We think you need these skills to ace Patient Catering Mobilisation Manager in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Patient Catering Mobilisation Manager role. Highlight your relevant experience in patient catering and how it aligns with the job description. We want to see how you can bring your unique skills to our team!
Showcase Your Expertise: As an operational expert, it's crucial to demonstrate your knowledge of service delivery models and compliance requirements. Use specific examples from your past roles to illustrate how you've successfully managed similar challenges. This will help us see your potential impact on our projects.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Avoid jargon and ensure your key achievements stand out. We appreciate clarity, so make it easy for us to see why you're the right fit for this role!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be good to go!
How to prepare for a job interview at Compass Group UK & Ireland
✨Know Your Stuff
Make sure you brush up on your knowledge of patient catering and healthcare support services. Understand the key operational models, compliance requirements, and how they relate to the role. This will help you speak confidently about your experience and how it aligns with the company's needs.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your ability to manage mobilisations and transformations. Highlight your successes in improving service delivery and stakeholder engagement. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Engage with Stakeholders
Since this role involves a lot of interaction with various stakeholders, be ready to discuss how you've effectively communicated and collaborated with different teams in the past. Think of ways you can illustrate your ability to bridge gaps between project teams and operational staff.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about their current projects, challenges they face in patient catering, or how they measure success in mobilisations. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.