IT Service Desk Analyst: 1st Line Support & Troubleshooting in Birmingham

IT Service Desk Analyst: 1st Line Support & Troubleshooting in Birmingham

Birmingham Full-Time No working from home possible
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Compass Group UK & Ireland is recruiting a Service Desk Analyst to join the Digital & Technology team in Birmingham. You’ll be the first line of IT support for internal users, resolving issues with customer care and contributing to service improvements.

In this full-time role, you’ll log and manage incidents, provide 1st-line support for hardware/software, collaborate with teams and vendors, and help maintain documentation while supporting office moves and IT changes.

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IT Service Desk Analyst: 1st Line Support & Troubleshooting in Birmingham employer: Compass Group UK & Ireland

Compass Group UK&I is an excellent employer, offering a supportive work culture that values dedication and flexibility. With competitive pay and a commitment to employee growth, you will have the opportunity to advance within our extensive facilities network while contributing to the safety and cleanliness of vital government services in London.

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Contact Details:

Compass Group UK & Ireland Recruitment Team