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For Companies At a Glance
- Tasks: Lead the design and delivery of engaging digital learning solutions.
- Company: Join a dynamic team at Compass One, transforming digital learning.
- Benefits: Flexible travel, competitive salary, and opportunities for professional growth.
- Why this job: Shape the future of digital learning and make a real impact.
- Qualifications: Passion for digital learning, excellent communication, and problem-solving skills.
- Other info: Work in a mobile role with a chance to influence national training initiatives.
The predicted salary is between 36000 - 60000 £ per year.
Design. Build. Deliver. Transform Digital Learning.
Location: Mobile (UK-wide travel)
Sector: Support Services - Compass One
Reporting to: Head of Digital Delivery & Implementation
The Opportunity
Are you passionate about creating exceptional digital learning experiences that genuinely make a difference? Do you thrive at the intersection of design, technology, and delivery? We are looking for a Digital Training & Delivery Manager to lead the design, development, and delivery of engaging, high-quality digital learning solutions that build capability, confidence, and consistency across Compass One. This is a highly visible, hands-on role where you will shape how our people learn—bringing digital solutions to life, supporting new implementations, and delivering impactful training both face-to-face and virtually.
What You Will Be Doing
- Design & Digital Learning Excellence: Lead the end-to-end design, development, and delivery of engaging digital learning solutions. Create scalable, user-focused training that aligns with business goals and drives real adoption. Develop clear, compelling training materials, documentation, and system guidance.
- Strategic Collaboration & Leadership: Partner with business stakeholders, IT teams, and Compass operational teams to support the rollout and training of Compass Digital solutions. Work closely with Growth teams to contribute to solution design and provide accurate, value-driven costings. Support mobilisation and implementation teams for new business wins and system deployments.
- Innovation, Technology & Delivery: Support delivery of the Digital Technology Team programme alongside Implementation and Technology teams. Help shape industry-focused digital solutions across equipment, site support, and training initiatives. Support software development and mobilisation through data gathering, system mapping, and deployment support.
- Quality, Risk & Operational Support: Assist with data collection and documentation to support system and process improvements. Provide system administration and on-site software support to keep operations running smoothly. Diagnose and resolve technical issues with confidence and clarity.
- Stakeholder & Client Engagement: Build strong relationships with clients, suppliers, and internal teams. Conduct regular site visits to support training, systems adoption, and mobilisation activity. Act as a trusted digital learning partner to Contract Managers, Operational Directors, and Support Services teams.
What You Will Bring
- A passion for digital learning, training delivery, and user experience.
- Excellent communication skills—you can engage a room or a virtual audience with ease.
- Strong problem-solving skills and a sharp eye for detail.
- A customer-first mindset with experience in customer-facing environments.
- Confidence working independently in a mobile role, as well as collaboratively across teams.
- Proven ability to diagnose and resolve technical or system-related issues.
- Strong working knowledge of:
- Windows operating systems
- Microsoft Office and common business applications
- Networking fundamentals and basic troubleshooting
- Helpdesk and ticketing systems
You will also need:
- A full UK driving licence
- Flexibility to travel across the UK, including frequent overnight stays
Who You Will Work With
- Compass IT system users and colleagues
- Sales and retention teams
- Clients and third-party suppliers
- Managing Directors, Operational Directors, Contract Managers, and Support Services teams
Why Join Us?
This is more than a training role—it is a chance to shape the future of digital learning across a national organisation. You will have real influence, variety, and the opportunity to see your work land, scale, and succeed in the real world. If you love designing meaningful learning, delivering with energy, and seeing technology make a difference—we would love to hear from you.
Digital Training & Delivery Manager in Birmingham employer: Compass Group UK & Ireland
Contact Detail:
Compass Group UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Training & Delivery Manager in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your digital learning projects. Whether it's training materials, e-learning modules, or innovative solutions you've developed, having tangible examples can really set you apart during interviews.
✨Tip Number 3
Prepare for those interviews! Research the company and its digital learning initiatives. Be ready to discuss how your experience aligns with their goals and how you can contribute to their success. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who want to make a difference in digital learning. Your next big opportunity could be just a click away!
We think you need these skills to ace Digital Training & Delivery Manager in Birmingham
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for digital learning shine through in your application. We want to see how much you care about creating engaging experiences that make a difference!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We’re looking for someone who can lead the design and delivery of digital solutions, so show us how you fit the bill!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills stand out without any fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with StudySmarter.
How to prepare for a job interview at Compass Group UK & Ireland
✨Know Your Digital Learning Stuff
Make sure you brush up on the latest trends in digital learning and training delivery. Be ready to discuss how you've designed and delivered engaging digital solutions in the past, and think about specific examples that showcase your skills.
✨Showcase Your Collaboration Skills
Since this role involves working closely with various teams, prepare to talk about your experience in strategic collaboration. Think of instances where you've partnered with stakeholders or IT teams to roll out training solutions successfully.
✨Be Ready for Problem-Solving Questions
Expect questions that test your problem-solving abilities, especially related to technical issues. Have a few scenarios in mind where you diagnosed and resolved challenges effectively, demonstrating your sharp eye for detail.
✨Engage with Energy
Your communication skills are key in this role, so practice engaging an audience, whether in person or virtually. Prepare to deliver a mini-presentation or training snippet during the interview to showcase your ability to captivate and inform.
