At a Glance
- Tasks: Manage food and drink services at high-profile events, ensuring top-notch quality and team motivation.
- Company: Levy is the official catering partner for The Scottish Event Campus, renowned for exceptional hospitality.
- Benefits: Enjoy healthcare perks, exclusive discounts, meals on duty, and generous leave policies.
- Other info: Be part of a company committed to Net Zero by 2027 and fair wages.
- Why this job: Join a diverse team focused on sustainability and innovation in a prestigious venue environment.
- Qualifications: Experience in food and drink service management; flexibility for unsociable hours required.
The predicted salary is between 27500 - 39000 € per year.
Job Introduction
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Assistant Operations Manager Clydebuilt – Scottish Event Campus Full‑Time / Permanent
Clydebuilt Bar & Kitchen is a premier dining and social venue located at the heart of the Scottish Event Campus. It serves as a popular spot for pre‑gig meals, business lunches, and post‑event drinks for concerts and conferences at the SEC, OVO Hydro, and SEC Armadillo.
£32500 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.
Here at Levy our focus is on delivering exceptional food, drink, and guest experiences at some of the UK's most iconic sport and entertainment venues, including Wimbledon, Twickenham, Tottenham Hotspur Stadium, Scottish Event Campus, NEC, EICC and Excel London.
Driven by a passion for great food and service, we focus on sustainability, diversity, and wellbeing, with a commitment to sustainability and paying the Real Living Wage.
Role Purpose
Lead the delivery of food and drink operations across the venue, ensuring high standards, seamless service, and an outstanding guest experience across retail, hospitality, and events.
Key Responsibilities
- Deliver high‑quality, efficient food and drink operations
- Lead, motivate, and develop large teams
- Maintain strong client relationships
- Drive revenue while controlling costs and labour
- Ensure compliance with health, safety, and food standards
- Support planning, setup, and execution of events
About You
- Experience in high‑volume, multi‑site venues
- Strong leadership and communication skills
- Commercially aware with solid financial understanding
- Highly organised, adaptable, and guest‑focused
Benefits
- Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
- Aviva Digicare - Free annual healthcare check
- Exclusive Benefits & Wellbeing site (Perks at Work)
- Entertainment discounts - up to 55% off cinema tickets
- Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
- Travel discounts - Discounts with holiday companies such as TUI and Expedia
- Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
- Meals on duty
- Vodaphone discounts
- Pension scheme and Life Assurance
- Employee Assistance Programme
- 23 days + BH's and additional day off for your birthday
- 2 days additional leave, following return from Maternity leave during first year back
- Competitive and supportive family benefits
- Day off for baby's first birthday
- Holiday purchase scheme
- On‑going training & development and career pathways
- Professional subscriptions paid
- Financial wellbeing programme and preferred rates on salary finance products
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Job Reference: com/2104/68674001/52803745/SU #SCOT #Levy UK
Employment Equity
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Assistant Operations Manager - Clydebuilt in Glasgow employer: Compass Group UK & Ireland
Levy, as the official catering partner for The Scottish Event Campus, offers an exceptional work environment where employees are valued and supported. With a strong focus on employee wellbeing, career development, and a commitment to sustainability, team members enjoy comprehensive benefits including healthcare, exclusive discounts, and generous leave policies. The vibrant culture at Clydebuilt fosters inclusivity and creativity, making it an ideal place for those seeking meaningful and rewarding employment in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Operations Manager - Clydebuilt in Glasgow
✨Tip Number 1
Familiarise yourself with the Scottish Event Campus and its operations. Understanding the venue's layout, key events, and client expectations will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network with current or former employees of Levy or similar venues. Engaging with them can provide valuable insights into the company culture and operational challenges, which you can reference in conversations with hiring managers.
✨Tip Number 3
Prepare to discuss your experience in managing teams and delivering high-quality service. Think of specific examples where you've motivated staff or improved service standards, as these will resonate well with the responsibilities of the Assistant Operations Manager.
✨Tip Number 4
Showcase your adaptability and problem-solving skills. Be ready to share instances where you've successfully navigated unexpected challenges in a fast-paced environment, as this is crucial for the dynamic nature of the role.
We think you need these skills to ace Assistant Operations Manager - Clydebuilt in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in food and beverage service management. Emphasise any roles where you oversaw operations, managed teams, or improved service standards.
Craft a Compelling Cover Letter:In your cover letter, express your passion for the hospitality industry and your understanding of the importance of customer experience. Mention specific examples of how you've motivated teams or improved operational efficiency in previous roles.
Showcase Relevant Skills:Highlight skills that align with the job description, such as team leadership, customer service excellence, and knowledge of health and safety regulations. Use concrete examples to demonstrate these skills in action.
Research Levy and Clydebuilt:Familiarise yourself with Levy's values and their commitment to sustainability and diversity. Mention these in your application to show that you share their vision and are a good cultural fit for the company.
How to prepare for a job interview at Compass Group UK & Ireland
✨Research Levy and Clydebuilt
Before your interview, take some time to learn about Levy and the Clydebuilt restaurant. Understand their values, mission, and the type of events they cater for. This knowledge will help you tailor your answers and show your genuine interest in the role.
✨Demonstrate Leadership Skills
As an Assistant Operations Manager, you'll need to motivate and inspire your team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service standards. Highlight your ability to adapt to dynamic situations.
✨Showcase Your Customer Service Focus
Levy prides itself on exceptional customer experience. Be ready to discuss how you've previously ensured high-quality service and how you would handle challenging customer interactions. Emphasise your commitment to maintaining top-tier quality standards.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage operations under pressure. Think of scenarios where you've had to make quick decisions, manage resources effectively, or improve operational procedures. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
