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For Companies At a Glance
- Tasks: Lead multi-site delivery of TFM services and drive operational excellence.
- Company: Join Compass Group UK&I, a diverse and inclusive workplace.
- Benefits: Enjoy a competitive salary, company car, private healthcare, and bonuses.
- Why this job: Shape service excellence and build strong client relationships in a dynamic environment.
- Qualifications: Proven experience in FM leadership and strong commercial acumen required.
- Other info: Be part of a supportive culture that values diversity and personal growth.
The predicted salary is between 80000 - 85000 £ per year.
This is an opportunity to take full accountability for a large-scale FM portfolio where leadership presence, commercial judgement, and operational credibility are critical. You will be leading multi-site delivery of TFM services, while setting clear direction, strengthening client relationships, and driving sustained operational excellence.
What You’ll Be Owning:
- Full accountability for multi-site delivery across a complex FM portfolio, ensuring consistent, high-quality outcomes across all locations.
- Leadership of TFM services, driving best practice, compliance, and continuous improvement.
- Building trusted, senior-level client and stakeholder relationships, positioning yourself as a strategic partner rather than just a service provider.
- Driving commercial performance and organic growth, identifying opportunities to enhance value, retain contracts, and expand service scope.
- Leading, coaching, and developing a high-performing team of Contract and Account Managers, creating clear accountability and capability at every level.
- Owning the financial performance, with P&L, cost control, margin management, and a proactive approach to risk and opportunity.
- Ensuring consistency, compliance, and service excellence across all soft services streams, embedding standardisation without losing flexibility.
- Acting as a key voice at the leadership table, influencing strategy, collaborating cross-functionally, and delivering shared business objectives.
Who You Are:
- An experienced senior FM leader with a strong track record in TFM accounts leadership across large, geographically dispersed portfolios.
- A confident operator who can move seamlessly between strategic planning and hands-on intervention when service or relationships are on the line.
- A people-focused leader who coaches, challenges, and inspires teams to perform at their best.
- Commercially astute, with strong P&L ownership and a data-led approach to decision-making.
- Skilled at leading change, improving performance, and building long-term, value-driven client relationships.
- Resilient, adaptable, and comfortable operating in fast-paced, complex environments.
- Passionate about service excellence, operational detail, and innovation that delivers real-world results.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Accounts Director employer: Compass Group UK & Ireland
Contact Detail:
Compass Group UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts Director
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Ace the Informational Interview
Set up informal chats with professionals in your desired field. This isn’t just about asking for a job; it’s about learning from their experiences and getting advice. Plus, it helps you build relationships that could lead to job opportunities down the line.
✨Showcase Your Expertise
Create content that highlights your knowledge in facilities management and TFM services. Whether it’s writing articles, sharing insights on social media, or even starting a blog, showing off your expertise can attract attention from recruiters and hiring managers.
✨Apply Directly Through Our Website
Don’t forget to check out our website for the latest job openings! Applying directly can sometimes give you an edge, as it shows your genuine interest in the company. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Accounts Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Accounts Director. Highlight your experience in managing large-scale FM portfolios and your leadership skills. We want to see how you’ve driven operational excellence and built strong client relationships.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've led teams, improved performance, and achieved commercial success in previous positions.
Showcase Your Leadership Style: We’re looking for a people-focused leader, so don’t shy away from sharing your approach to coaching and developing teams. Let us know how you inspire and challenge your team to achieve their best, and how you handle tough situations.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Compass Group UK & Ireland
✨Know Your Portfolio Inside Out
Before the interview, make sure you thoroughly understand the FM portfolio you'll be managing. Familiarise yourself with the specific challenges and opportunities within multi-site delivery. This will help you demonstrate your strategic thinking and operational credibility during the conversation.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you've successfully coached and developed teams in the past. Share specific examples of how you've inspired high performance and built strong relationships with clients and stakeholders. This will highlight your people-focused leadership style.
✨Demonstrate Commercial Acumen
Brush up on your P&L management skills and be ready to discuss how you've driven commercial performance in previous roles. Highlight any instances where you've identified growth opportunities or improved financial outcomes. This will show that you're not just a service provider but a strategic partner.
✨Emphasise Adaptability and Resilience
Given the fast-paced nature of the role, be ready to share examples of how you've navigated complex environments and led change effectively. Discuss how you've maintained service excellence while adapting to new challenges. This will reassure them that you can thrive in their dynamic setting.
