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- Tasks: Lead a high-profile portfolio and drive operational excellence across multiple London sites.
- Company: Join Restaurant Associates, a leader in hospitality and food services.
- Benefits: Enjoy free meals, gym access, discounts, and a comprehensive benefits package.
- Other info: Great career progression opportunities and a culture that celebrates diversity.
- Why this job: Elevate service standards and make a real impact in a dynamic environment.
- Qualifications: Proven leadership experience and strong communication skills required.
The predicted salary is between 80000 - 80000 £ per year.
We are seeking an experienced and ambitious Account Manager to take full ownership of a high-profile, multi-site London portfolio within a national account. This is a senior leadership role with accountability for a Global HQ, along with the mobilisation of a new site in 2027, plus some London satellite locations!
This role is critical to the success of the account. We are looking for a confident, decisive leader who can elevate service standards, strengthen consistency, and drive operational excellence. There is long-term progression available for the right candidate.
Key Responsibilities- Full accountability for day-to-day operations across all London sites
- Leadership of an existing management team with an overall team of circa 120
- Build strong, credible relationships with key stakeholders and clients
- Take ownership of decision-making, leading with confidence and accountability
- Drive service improvement, operational efficiency and consistency across the portfolio
- Manage both cost-plus and commercial financial models, ensuring strong commercial performance
- Lead planning and preparation for future mobilisation and site transitions
- Embed a high-performance culture and develop future leaders within the team
- Proven multi-site leadership experience
- Strong people leader with excellent communication and influencing skills
- Background in contract catering preferred
- Commercially astute with experience managing complex financial models
- Ambitious, resilient and comfortable with a large, fast-paced workload
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Free meals
- Free on-site gym
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us: Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Account Manager in London employer: Compass Group UK & Ireland Ltd
Contact Detail:
Compass Group UK & Ireland Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy to reach out to current employees at companies you’re interested in. You never know who might help you land that dream job!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will not only help you answer questions better but also show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it relates to the role of Account Manager. Highlight your leadership skills and ability to manage multi-site operations. Confidence is key, so rehearse until you feel comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to engage directly with us.
We think you need these skills to ace Account Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your multi-site leadership experience and any relevant achievements that showcase your ability to drive operational excellence and service improvement.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your confidence in decision-making and how you can build strong relationships with stakeholders and clients.
Showcase Your Leadership Skills: In both your CV and cover letter, emphasise your leadership style and how you've developed future leaders in your previous roles. We want to see how you can elevate service standards and embed a high-performance culture.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Compass Group UK & Ireland Ltd
✨Know Your Portfolio Inside Out
Before the interview, make sure you thoroughly understand the multi-site portfolio you'll be managing. Research each location, their unique challenges, and how you can elevate service standards across them. This will show your potential employer that you're proactive and ready to take ownership.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your ability to build strong relationships and influence stakeholders. Be ready to discuss how you would embed a high-performance culture and develop future leaders within the team.
✨Showcase Your Commercial Acumen
Brush up on your knowledge of financial models, especially in contract catering. Be prepared to discuss how you've managed complex financial situations in previous roles. This will demonstrate your commercial awareness and ability to drive operational excellence.
✨Be Ready for Scenario Questions
Expect questions that assess your decision-making skills and how you handle fast-paced workloads. Think of scenarios where you've had to make tough decisions or manage multiple priorities. This will help you illustrate your resilience and ambition, which are key traits for this role.