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For Companies At a Glance
- Tasks: Drive event sales and deliver exceptional client experiences at ExCeL London.
- Company: Join Levy UK & Ireland, part of Compass Group, a leader in hospitality.
- Benefits: Enjoy competitive salary, healthcare, 23 days annual leave, and more perks.
- Why this job: Be part of a dynamic team creating unforgettable events and experiences.
- Qualifications: Sales or event experience, strong communication, and relationship-building skills required.
- Other info: Inclusive culture with growth opportunities and support for personal development.
The predicted salary is between 37230 - 37230 £ per year.
Full-Time / Permanent £37230 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.
OVERVIEW
ExCeL London is a leading global event destination, hosting over 350 events each year. At ExCeL London Hospitality (ELH), we deliver exceptional catering and hospitality experiences that elevate every event. We're looking for a motivated, client-focused Sales Executive to join our Commercial team. This role is key to driving event sales, growing accounts, and delivering outstanding service from enquiry through to event delivery.
THE ROLE
Reporting to the Commercial Sales Manager, you'll focus on growing conference and event (C&E) sales, while supporting exhibitions during peak periods. You'll manage enquiries, create proposals, and convert business in line with commercial targets. Acting as a key link between clients, internal teams, and venue partners, you'll help deliver seamless events while supporting sales materials, reporting, and administration.
KEY RESPONSIBILITIES
- Sales & Commercial Growth
- Manage enquiries and produce commercially strong proposals
- Drive revenue through conversion, upselling, and cross-selling
- Build and maintain client relationships to support repeat business
- Identify opportunities for account growth and enhancements
- Maintain accurate CRM records and support exhibition activity as needed
- Client Experience
- Act as a key client contact from enquiry to contract
- Deliver clear, professional communication aligned to client needs
- Support key accounts, proposals, and site visits
- Gather feedback to inform improvements and opportunities
- Collaboration & Administration
- Maintain sales documents, planners, and collateral
- Work closely with Operations, Culinary, and Marketing teams
- Support reporting, forecasting, and process improvements
- Event Delivery
- Support live events, including on-site sales activity
- Attend pre-event briefings and communicate key details
- Monitor client satisfaction and manage on-the-day requests
- Assist with last-minute changes and post-event debriefs
ABOUT YOU
- Experience in sales or event-focused roles (hospitality/venue preferred)
- Commercially minded with a passion for events
- Highly organised, detail-focused, and proactive
- Strong communicator with excellent relationship-building skills
- Comfortable managing multiple priorities in a fast-paced environment
- Professional, adaptable, and solutions-focused
- A team player with the ability to work independently
- Driven to deliver exceptional client experiences
Why Join Us?
Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences and shape the future of hospitality.
Benefits include:
- Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
- Aviva Digicare - Free annual healthcare check
- Exclusive Benefits & Wellbeing site (Perks at Work)
- Entertainment discounts - up to 55% off cinema tickets
- Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
- Travel discounts - Discounts with holiday companies such as TUI and Expedia
- Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
- Meals on duty
- Vodafone discounts
- Pension scheme and Life Assurance
- Employee Assistance Programme
- 23 days + BH's and additional day off for your birthday
- 2 days additional leave, following return from Maternity leave during first year back
- Competitive and supportive family benefits
- Day off for baby's first birthday
- Holiday purchase scheme
- On-going training & development and career pathways
- Professional subscriptions paid
- Financial wellbeing programme and preferred rates on salary finance products
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Conference & Events Sales Executive - Excel London employer: Compass Group UK & Ireland Ltd
Contact Detail:
Compass Group UK & Ireland Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Events Sales Executive - Excel London
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the hospitality and events sector. You never know who might have a lead on your dream job or can offer valuable advice.
✨Tip Number 2
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like ExCeL London, and express your interest. A friendly email can go a long way!
✨Tip Number 3
Prepare for interviews by researching the company and its events. Show them you’re not just another candidate; you’re genuinely excited about what they do and how you can contribute.
✨Tip Number 4
Follow up after interviews! A quick thank-you note can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit.
We think you need these skills to ace Conference & Events Sales Executive - Excel London
Some tips for your application 🫡
Show Your Passion for Events: When writing your application, let your enthusiasm for events shine through! We want to see that you’re not just looking for a job, but that you genuinely love the world of conferences and hospitality.
Tailor Your Proposal: Make sure to customise your application to highlight relevant experience in sales or event-focused roles. We’re looking for someone who can drive revenue and build client relationships, so showcase those skills!
Be Professional Yet Personable: While we appreciate professionalism, don’t be afraid to let your personality come through in your writing. We value strong communicators who can connect with clients, so show us how you can do that!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows that you’re serious about joining our team at ExCeL London!
How to prepare for a job interview at Compass Group UK & Ireland Ltd
✨Know Your Venue
Before the interview, do your homework on ExCeL London. Familiarise yourself with their events, catering services, and overall mission. This will not only show your enthusiasm but also help you tailor your responses to align with their values.
✨Showcase Your Sales Skills
Prepare specific examples of how you've successfully driven sales in previous roles. Highlight your experience with managing enquiries, creating proposals, and converting leads into business. Use metrics to demonstrate your success whenever possible.
✨Client-Centric Mindset
Emphasise your ability to build and maintain client relationships. Be ready to discuss how you’ve handled client feedback and adapted your approach to meet their needs. This role is all about delivering exceptional client experiences, so make sure to convey your commitment to that.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and adaptability, especially in a fast-paced environment. Think of scenarios where you had to manage multiple priorities or handle last-minute changes during an event, and be prepared to share how you navigated those challenges.