IT Service Desk Specialist - 1st Line Support in Birmingham

A global support services leader is seeking a Service Desk Analyst in Birmingham to deliver top-notch IT support. In this fast-paced role, you will be the first line of support for internal users, addressing and resolving various IT issues promptly while maintaining an outstanding level of customer care. Responsibilities include collaborating with teams and external vendors, troubleshooting incidents, and providing timely resolutions to IT queries. A strong focus on customer service is essential in this role. #J-18808-Ljbffr