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- Tasks: Lead high-quality cleaning services in a dynamic hospital environment.
- Company: Join Medirest, part of Compass Group UK&I, dedicated to healthcare excellence.
- Benefits: Enjoy discounts on travel, groceries, cinema tickets, and wellness classes.
- Why this job: Make a real difference in patient experience while leading diverse teams.
- Qualifications: Experience in hospital domestic services and strong leadership skills required.
- Other info: Opportunities for career growth and a culture that celebrates diversity.
The predicted salary is between 37338 - 44962 £ per year.
We’re seeking an experienced Domestic Services Manager to lead the delivery of high‑quality hospital cleaning services, ensuring full compliance with NHS Cleaning Standards, Infection Prevention & Control (IPC) requirements, and service KPIs. You’ll manage end‑to‑end domestic service delivery across the hospital, leading supervisors and frontline teams to maintain outstanding cleanliness standards, support clinical priorities, and deliver an excellent patient experience.
Key Responsibilities
- Lead domestic services in line with NHS standards, IPC protocols, and company policies
- Maintain audit‑ready environments and lead internal/external inspections
- Manage and develop supervisors and ward‑based teams
- Promote a strong safety culture and manage incidents and corrective actions
- Build effective relationships with matrons, ward managers, and facilities teams
- Manage rotas, staffing levels, training compliance, and labour budgets
- Drive continuous improvement using audits, feedback, and patient insight
About You
- Strong operational management experience in hospital domestic services, housekeeping, or Soft FM
- Strong working knowledge of NHS Cleaning Standards and IPC
- Confident leader of large, diverse frontline teams
- Organised, resilient, and calm in a fast‑paced clinical environment
- Passionate about patient experience, safety, and service excellence
- Demonstrated success in achieving operational KPIs and compliance benchmarks
Benefits
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Domestic Manager in Cambridge employer: Compass Group UK & Ireland – Healthcare
Contact Detail:
Compass Group UK & Ireland – Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Domestic Manager in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work in domestic services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on NHS Cleaning Standards and IPC protocols. We want you to show off your knowledge and passion for maintaining high cleanliness standards during your chat with potential employers.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications after a week or so. A quick email to express your continued interest can keep you on their radar and show that you’re keen.
✨Tip Number 4
Check out our website for the latest job openings. We regularly update our listings, and applying directly through us can give you a better chance of landing that Domestic Services Manager role!
We think you need these skills to ace Domestic Manager in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Domestic Services Manager role. Highlight your experience in hospital domestic services and any relevant achievements that align with NHS Cleaning Standards and IPC protocols.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're passionate about patient experience and service excellence. Share specific examples of how you've led teams to achieve operational KPIs and compliance benchmarks in the past.
Showcase Your Leadership Skills: We want to see your leadership style! Mention how you've managed diverse frontline teams and built effective relationships with ward managers and facilities teams. This will help us understand how you can lead our domestic services.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Addenbrookes Hospital.
How to prepare for a job interview at Compass Group UK & Ireland – Healthcare
✨Know Your NHS Standards
Familiarise yourself with the NHS Cleaning Standards and Infection Prevention & Control (IPC) requirements. Be ready to discuss how your experience aligns with these standards and how you can ensure compliance in your role as a Domestic Services Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led diverse teams in a fast-paced environment. Highlight your ability to manage supervisors and frontline staff, and be ready to discuss how you promote a strong safety culture and handle incidents.
✨Demonstrate Your Organisational Skills
Be prepared to talk about your experience managing rotas, staffing levels, and training compliance. Share specific strategies you've used to maintain audit-ready environments and achieve operational KPIs.
✨Emphasise Patient Experience
Express your passion for delivering an excellent patient experience. Discuss how you’ve used feedback and audits to drive continuous improvement in service delivery, ensuring that cleanliness standards support clinical priorities.