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- Tasks: Lead a dynamic catering team and enhance the student experience across four campuses.
- Company: Join the University of Worcester, part of Compass Group, a leader in hospitality.
- Benefits: Enjoy discounts on travel, food, cinema, wellness classes, and a contributory pension scheme.
- Why this job: Shape the future of campus dining while inspiring a passionate team.
- Qualifications: Experience in leadership within hospitality or education, with strong financial skills.
- Other info: Embrace a diverse culture that values your unique talents and growth.
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Job Introduction
We ensure you\’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury\’s, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
University of Worcester – Operations Manager
Looking for your next step… Join a growing catering team as the new Operations Manager.
If you want to support the growth and development of the catering department then this role is for you.
We are seeking an ambitious Operations Manager to drive footfall, hospitality business and student experience across the Universities four campuses
If you have the drive to grow, want to be a part of the student experience here at Worcester with the following benefits, please apply.
The Role
This is a key leadership role, responsible for shaping and delivering the catering and hospitality vision. You\’ll lead your team to provide exceptional daily service across the campus outlets and a rich hospitality calendar that includes formal dinners, open days, welcome events and celebrations.
Key responsibilities include:
- Leadership: Inspire and develop your team to deliver an exceptional service experience for all staff and students onsite.
- Commercial Excellence: Deliver financial targets, identify opportunities for innovation and efficiency, and ensure both operational and commercial success is achieved.
- Innovation & Engagement: Work with the senior management team to develop and deliver an exciting engagement plan to include pop-ups, interactive sessions and events. Drive student engagement through these; feedback forums, and student committees to ensure the offer evolves with their needs.
- People Development: Recruit, train, and inspire talented individuals, embedding a culture of pride, professionalism, and continuous improvement.
- Operational Excellence: Uphold the highest standards of health & safety, compliance, food quality and service across the operation.
About You
You\’ll bring proven experience of leading teams to success, ideally within education, hospitality, or a similar sector. Commercially astute and operationally excellent, you\’ll have:
- A strategic mindset with the ability to deliver day-to-day excellence while shaping long-term vision
- A genuine passion for food, drink and service
- Influential leadership skills, able to create and nurture an environment that emphasis motivation, empowerment, teamwork and a passion for service
- Strong financial acumen and experience managing budgets
- Flexibility, resilience, and the ability to thrive in a dynamic, community-focused environment
About Us
As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Operations Manager - University of Worcester employer: Compass Group UK & Ireland
Contact Detail:
Compass Group UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - University of Worcester
✨Tip Number 1
Network like a pro! Reach out to current employees at the University of Worcester or in similar roles. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the university's catering services. Show us you’re genuinely interested by discussing their recent events or initiatives during your chat.
✨Tip Number 3
Practice your leadership stories! We want to hear about times you’ve inspired teams or driven success. Use the STAR method to keep your answers clear and impactful.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us you’re keen on the role. Plus, it’s a great chance to reiterate your enthusiasm!
We think you need these skills to ace Operations Manager - University of Worcester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your leadership experience and any relevant achievements in hospitality or education. We want to see how you can inspire a team and drive success!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for food and service, and explain why you're the perfect fit for our catering team. Let us know how you plan to enhance the student experience at Worcester.
Showcase Your Financial Acumen: Since this role involves managing budgets and delivering financial targets, be sure to include examples of your commercial success. We love seeing candidates who can balance operational excellence with financial savvy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details about the role and our amazing benefits package there!
How to prepare for a job interview at Compass Group UK & Ireland
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of Operations Manager at the University of Worcester. Familiarise yourself with their catering vision and how you can contribute to enhancing the student experience. Research their current offerings and think about innovative ideas you could bring to the table.
✨Showcase Your Leadership Skills
This role is all about inspiring and developing a team. Be ready to share specific examples from your past experiences where you've successfully led a team, improved service quality, or driven engagement. Highlight your ability to motivate others and create a positive work environment.
✨Demonstrate Financial Acumen
As an Operations Manager, you'll need to manage budgets and deliver financial targets. Prepare to discuss your experience with financial management, including any strategies you've implemented to improve efficiency or profitability in previous roles. This will show that you're commercially astute and ready for the challenge.
✨Engage with Their Culture
Compass Group values diversity and inclusion, so it's important to align with their culture. During the interview, express your commitment to fostering an inclusive environment and how you plan to engage with students and staff alike. Share your thoughts on how to create a sense of community through events and feedback forums.
