At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for our guests.
- Company: Join Compass Group UK&I, a leader in Defence and Government services.
- Benefits: Full-time hours, competitive pay, and opportunities for career growth.
- Other info: Diverse and inclusive workplace where everyone can thrive.
- Why this job: Be the friendly face that makes a difference in our customers' day.
- Qualifications: Passion for service, great communication skills, and teamwork.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
We're looking for Waiting Staff who will be the face of our business, delivering exceptional customer service for Defence on a part time basis, contracted to 24 hours per week. You'll join a team that takes real pride in what they do – pride in our food, pride in our brand but most of all pride in our people.
Could you bring your spark to Defence? Here's what you need to know before applying:
Your key responsibilities will include:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Waiting Staff will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Job Reference: com/1510/78322001/52634373/BU #Defence
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Waiting Staff employer: Compass Group UK Careers
Contact Detail:
Compass Group UK Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Staff
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Defence and Compass Group UK&I. Understand their values and what they stand for. This will help you connect your passion for customer service with their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your communication skills and how you handle pressure, as these are key for waiting staff roles.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional when you arrive for your interview. It shows you care about the role and respect the company.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Waiting Staff
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and how you can bring that spark to our team.
Tailor Your Application: Make sure to tailor your application to the Waiting Staff role. Highlight your relevant experience and skills that match what we’re looking for, like your ability to work under pressure and your excellent communication skills.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Compass Group UK Careers
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu and any special offerings. This will not only help you answer questions confidently but also show your passion for the role and commitment to providing excellent service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Think about times when you went above and beyond for a guest, as this aligns perfectly with what they’re looking for in their Waiting Staff.
✨Demonstrate Team Spirit
Since being a team player is crucial for this role, be ready to discuss how you’ve collaborated with others in previous jobs. Highlight your communication skills and how you handle pressure while working as part of a team.
✨Emphasise Your Initiative
Think of instances where you took the initiative to solve a problem or improve a process. This shows that you can make decisions that benefit customers and the team, which is key for the role at Defence.