At a Glance
- Tasks: Lead matchday hospitality and coordinate exciting non-matchday events.
- Company: Join Compass Group UK & Ireland at Charlton Athletic Football Club.
- Benefits: Inclusive workplace, competitive salary, and opportunities for career growth.
- Other info: Flexible hours, including evenings and weekends, in a dynamic team.
- Why this job: Make unforgettable experiences for fans and guests in a vibrant sports environment.
- Qualifications: Experience in hospitality/events management and strong leadership skills.
The predicted salary is between 28800 - 35200 £ per year.
operational teams to ensure exceptional service delivery and guest experience.
Develop and maintain relationships with corporate clients, sponsors, and VIP guests.
Drive revenue growth through creative packages, seasonal offers, and upselling opportunities.
Ensure compliance with all health and safety, licensing, and operational standards.
Manage hospitality budgets, forecast sales, and report on performance against KPIs.
Recruit, train, and lead event staff and matchday hospitality teams.
What We're Looking For
- Proven experience in a hospitality or events management role (experience in a sporting or stadium environment is highly desirable).
- Exceptional leadership, communication, and organisational skills.
- Strong customer service ethos and a passion for delivering premium guest experiences.
- Commercial awareness with a flair for event sales and planning.
- Ability to work flexibly, including evenings, weekends, and matchdays.
- Familiarity with event management software and hospitality systems is a
This job is with Compass Group UK & Ireland, an inclusive employer and a member of my Gwork - the largest global platform for the LGBTQ+ business community.
Charlton Athletic Football Club is a historic and community-focused club competing in the Championship Football League.
Ch&co are the in house caterers based at The Valley, we pride ourselves on delivering unforgettable matchday experiences and exceptional events that reflect the spirit of our club and it's supporters.
We are seeking a dynamic, driven, and experienced Hospitality and Events Manager to lead our hospitality offering and manage a diverse range of non-matchday events.
Key Responsibilities
- Lead and manage all aspects of matchday hospitality across lounges, executive boxes, and premium areas.
- Plan, coordinate, and deliver a variety of non-matchday events, including conferences, private functions, corporate bookings, and community events.
- Work closely with the culinary and
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Hospitality and Events Manager in Whitehall employer: Compass Group PLC
Compass Group PLC is an exceptional employer, offering a dynamic work environment in Leeds where you can lead a passionate team and make a real impact on customer experiences. With a strong focus on employee development, competitive benefits including a pension scheme, and a culture that values high service standards, this role provides a unique opportunity to grow your career in the food service industry while driving profitability and creating memorable moments for guests.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality and Events Manager in Whitehall
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Compass Group PLC. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Compass Group PLC
Don't be shy about reaching out to Compass Group PLC directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality and Events Manager in Whitehall
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Compass Group PLC and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Compass Group PLC
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
