At a Glance
- Tasks: Deliver outstanding service and create memorable experiences for our guests.
- Company: Join a leading company that values individuality and invests in its people.
- Benefits: Flexible hours, career progression, and recognition for your hard work.
- Other info: Work in a supportive environment with opportunities across various sectors.
- Why this job: Be part of a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Passion for service, great communication skills, and ability to thrive under pressure.
The predicted salary is between 10 - 12 € per hour.
We're currently recruiting a dedicated Waiting Staff (Zero Hours) to help ensure the smooth running of the operations in Defence on a permanent casual basis, contracted to 0 hours per week. As a Waiting Staff (Zero Hours), you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here’s an idea of what your shift patterns will be: Variable shifts.
- Greeting and looking after our guests so they go home delighted.
- Serving customers, ensuring they receive an easy and seamless personalised experience.
- Being knowledgeable about the menu and making recommendations to our guests.
- Representing Compass Group UK&I and maintaining a positive brand image.
- Complying with Food Handling & Hygiene standards.
- Complying with Health & Safety regulations.
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride.
- Take initiative and make decisions that are right for our customers.
- Be an excellent team player with great communication skills.
- Have a desire to succeed in your role.
- Possess the ability to work under pressure.
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Waiting Staff employer: Compass Group PLC
At Compass Group UK&I, we pride ourselves on being an exceptional employer that values individuality and invests in the growth of our employees. As part of the Defence sector, our Waiting Staff enjoy a dynamic work environment with flexible zero-hour contracts, allowing for a healthy work-life balance while being recognised and rewarded for their dedication to outstanding service. Join us to be part of a supportive team that celebrates your contributions and offers opportunities for career progression in a unique and impactful setting.
StudySmarter Expert Advice🤫
We think this is how you could land Waiting Staff
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Compass Group UK&I and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering outstanding service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these during your chat!
✨Tip Number 3
Dress to impress! Even though it's a casual position, showing up looking smart and professional can make a great first impression. It shows that you take the opportunity seriously and are ready to represent the brand positively.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Waiting Staff
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and how you can bring a smile to our guests' faces.
Tailor Your Application:Make sure to tailor your application to the Waiting Staff role. Highlight any relevant experience you have in hospitality or customer service, and mention specific skills that align with what we’re looking for, like teamwork and communication.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Compass Group UK&I!
How to prepare for a job interview at Compass Group PLC
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the menu and any special offerings. Being able to discuss dishes confidently and make recommendations will show that you're serious about the role and ready to provide excellent service.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered outstanding customer service in the past. Think about times when you went above and beyond for a guest or handled a difficult situation with grace. This will demonstrate your passion for making customers happy.
✨Emphasise Teamwork and Communication
As a Waiting Staff member, you'll need to work closely with your team. Be ready to talk about your experience working in a team environment and how you communicate effectively with colleagues to ensure smooth operations.
✨Dress to Impress and Bring a Smile
First impressions matter! Dress smartly for your interview and remember to bring your best smile. A positive attitude can go a long way in showing that you're the right fit for a role that requires a friendly face and great service.
