At a Glance
- Tasks: Deliver exceptional customer service and assist with food and beverage preparation.
- Company: Join the friendly catering team at RAF Museum Cosford.
- Benefits: Enjoy free meals, staff discounts, and career growth opportunities.
- Why this job: Be part of a unique setting while making visitors smile.
- Qualifications: Must be 17+, have barista experience, and a passion for service.
- Other info: Flexible hours with potential for extra shifts during holidays.
The predicted salary is between 11 - 16 £ per hour.
We're on the lookout for an enthusiastic Front of House Assistant to join our fantastic catering team at RAF Museum Cosford on a flexible, casual basis. As a Front of House Assistant, you will be part of a hard-working, friendly group who all have the same goal - to deliver exceptional customer service to our visitors. Located in Shropshire, the RAF Museum Cosford offers a unique and welcoming setting where guests can relax and enjoy quality food and drink while exploring the museum's impressive collection of historic aircraft and exhibitions.
The successful Catering Assistant will be responsible for a variety of tasks, including:
- Providing a friendly and welcoming service to all café visitors
- Assisting with the preparation and service of food and beverages
- Serving customers and operating the till
- Clearing tables and maintaining cleanliness and hygiene standards
- Handling cash and supporting stock control processes
In return, you'll have the opportunity to grow with a company that invests in its people, celebrates individuality, and rewards employees who go the extra mile.
Requirements / Qualifications:
- Be aged 17 or over
- Have barista experience
- Possess a warm, friendly and welcoming personality
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
- Maintain high standards of food hygiene and health and safety at all times
Details:
This is a zero-hours position, involving daytime weekend work between 6-12 hours per week, with additional hours available during school holidays and peak periods. Typical shifts are 9:00am-4:00pm. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Free meals on shift
- Free parking
- Staff discounts
- Grow your career with our Career Pathways and MyLearning programmes
Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Front of House Assistant in Tong employer: Compass Group PLC
Contact Detail:
Compass Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Assistant in Tong
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the RAF Museum Cosford and its values. This will help you connect with the team and show that you're genuinely interested in being part of their friendly group.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering exceptional service, think of examples from your past experiences where you've gone the extra mile for customers. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. A smart appearance can make a great first impression and shows that you take the opportunity seriously.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to keep track of candidates and gives you a better chance of standing out in the crowd.
We think you need these skills to ace Front of House Assistant in Tong
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and your passion for working in a team.
Tailor Your Application: Make sure to tailor your application to the Front of House Assistant role. Highlight any relevant experience, especially if you've worked in hospitality or have barista skills. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Compass Group PLC
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Front of House Assistant entails. Familiarise yourself with the responsibilities listed in the job description, like providing excellent customer service and maintaining hygiene standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Personality
Since this role requires a warm and friendly approach, let your personality shine during the interview. Share examples of how you've provided outstanding service in the past or how you handle pressure. A smile and positive attitude can go a long way in making a great impression!
✨Prepare for Common Questions
Think about common interview questions related to customer service, teamwork, and handling difficult situations. Prepare specific examples from your past experiences that demonstrate your skills and how you align with the company’s values. This will help you articulate your thoughts clearly and effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your enthusiasm for the position and helps you determine if it’s the right fit for you.