At a Glance
- Tasks: Lead a team to deliver exceptional food and service while supporting a social enterprise.
- Company: Join Change Please Café at Musgrove Park Hospital, part of Compass Group UK & Ireland.
- Benefits: Enjoy a competitive salary, career development, and discounts on travel and entertainment.
- Other info: Be part of a diverse and inclusive workplace with excellent career progression opportunities.
- Why this job: Make a real difference by helping people overcome homelessness through meaningful employment.
- Qualifications: Previous management experience in café or hospitality, strong communication skills, and a passion for customer service.
The predicted salary is between 27900 - 34100 £ per year.
Based at the Change Please Café at Musgrove Park Hospital, you'll play a key role in leading a team that delivers excellent food and service while supporting a social enterprise dedicated to helping people overcome homelessness through employment opportunities and training.
As Café Manager, you'll have the personality, leadership skills, and operational expertise to influence the day-to-day running of the café, ensuring an outstanding experience for every customer while developing and motivating your team to achieve their full potential.
- Preparing and serving high-quality food and beverages to the highest standards.
- Managing café operations to ensure exceptional customer service and guest satisfaction.
- Leading, motivating, and developing a high-performing team.
- Monitoring business performance, budgets, and financial controls.
- Completing weekly business returns and implementing action plans where required.
- Regularly reviewing KPIs and operational targets with your line manager.
- Ensuring the café is presented to the highest standards at all times.
- Supporting the recruitment, training, and development of team members.
- Maintaining full compliance with food safety, health & safety, and company procedures.
- Promoting the values and mission of Change Please through excellent customer engagement and service delivery.
- Leading from the front and creating a positive, inclusive workplace culture.
Our ideal Café Manager will
- Have previous management experience within a café, hospitality, retail, or catering environment.
- Be passionate about delivering exceptional customer service.
- Have excellent communication and organisational skills.
- Demonstrate strong financial awareness and commercial acumen.
- Be comfortable working in a fast-paced environment.
- Have experience leading and developing teams.
- Hold a Basic Food Hygiene Certificate.
Be proactive, enthusiastic, and solutions-focused., If you're a passionate leader who thrives on delivering exceptional customer experiences and wants to be part of a café with a meaningful purpose, we'd love to hear from you.
As part of Compass Group UK & Ireland, you'll be joining a business that serves millions of customers across approximately 6,000 locations nationwide.
We are committed to developing our people, investing in talent, and creating opportunities for career progression.
The Change Please Café at Musgrove Park Hospital combines excellent hospitality with a powerful social purpose, creating opportunities for individuals to build brighter futures through meaningful employment and training.
Diversity & Inclusion Compass Group UK & Ireland is committed to building an inclusive workplace where everyone feels valued, respected, and empowered to succeed.
We celebrate diversity and believe our differences make us stronger.
We believe in recognising and rewarding great work. That's why we offer a comprehensive benefits package including:
- Contributory pension scheme
- Career development through our Career Pathways and My Learning programmes
- Access to a Digital GP and wider healthcare benefits for you and your immediate family
- Travel discounts with leading providers including TUI, Expedia and Booking. com
- Discounts on supermarket shopping and everyday essentials
- Cinema and entertainment discounts
- Cashback rewards across a wide range of brands
- Free wellness, mindfulness and exercise classes
- Access to discounts and offers for friends and family
- #J-18808-Ljbffr
Cafe Manager in Taunton employer: Compass Group PLC
Compass Group UK&I is an excellent employer that prioritises the growth and well-being of its employees, offering a supportive work culture where initiative is recognised and rewarded. As a part-time Retail Supervisor, you will enjoy flexible working hours while being part of a dynamic team at a major High Street brand, with opportunities for career progression and development in a thriving environment.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Manager in Taunton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Compass Group PLC. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Compass Group PLC
Don't be shy about reaching out to Compass Group PLC directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cafe Manager in Taunton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Compass Group PLC and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Compass Group PLC
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
