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- Tasks: Lead multi-site soft services operations and ensure service excellence.
- Company: Join a diverse and inclusive team at Compass Group UK&I.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Why this job: Manage high-profile contracts and make a real impact in a dynamic setting.
- Qualifications: Proven experience in contract management and strong leadership skills.
- Other info: Embrace diversity and thrive in a culture that values your unique talents.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced Contract Manager to lead multi-site soft services operations across a diverse portfolio. This role is responsible for delivering high-quality services, maintaining strong client relationships, and driving commercial performance across contracts. You will act as the primary client interface, ensuring service excellence, contractual compliance, and continuous improvement while managing operational teams across multiple locations.
Responsibilities
- Oversee day-to-day delivery of soft services contracts across multiple sites
- Build and maintain strong, trusted relationships with clients and key stakeholders
- Take full commercial ownership of contracts, including P&L responsibility, budgeting, forecasting, and cost control
- Identify and deliver commercial opportunities, efficiencies, and service enhancements
- Ensure compliance with contractual KPIs, SLAs, health & safety, and statutory requirements
- Lead, develop, and motivate on-site management teams to drive performance and engagement
- Manage contract reviews, client meetings, and performance reporting
- Support mobilisations, demobilisations, and contract retention activity
- Handle escalations professionally and proactively, ensuring swift resolution
Qualifications
- Proven experience as a Contract Manager (or similar) within soft services FM
- At least five years' experience delivering in similar roles
- Demonstrated success managing multi-site operations
- Strong commercial acumen, with experience managing budgets and driving profitability
- Confident client-facing professional with excellent relationship management skills
- Strong leadership capability with the ability to influence and engage teams
- Highly organised, resilient, and solutions-focused
- Excellent communication and stakeholder management skills
- Comfortable working in a fast-paced, operational environment
- Flexible time management and ability to prioritise
- IOSH / NEBOSH or equivalent H&S qualification (Desirable)
- Experience working with public or private sector clients
- FM-related professional qualification
Benefits
- Competitive salary and benefits package
- Career development and progression opportunities
- A supportive and collaborative working environment
- The opportunity to manage high-profile, multi-site contracts
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Contract Manager in Tadcaster employer: Compass Group PLC
Contact Detail:
Compass Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager in Tadcaster
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Contract Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for those interviews by researching the company and its contracts. Show us you understand their operations and how you can enhance service delivery. Tailor your examples to highlight your experience with multi-site management and client relationships.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your enthusiasm for the role and how you can contribute to their success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and contributing to our mission of delivering high-quality services.
We think you need these skills to ace Contract Manager in Tadcaster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Manager role. Highlight your experience in managing multi-site operations and your commercial acumen. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've built strong client relationships and driven performance in previous positions.
Showcase Your Leadership Skills: As a Contract Manager, you'll need to lead and motivate teams. In your application, be sure to mention any leadership experiences you have, especially in fast-paced environments. We love seeing how you engage and influence others!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Compass Group PLC
✨Know Your Contracts Inside Out
Before the interview, make sure you thoroughly understand the contracts you've managed in the past. Be ready to discuss specific examples of how you've ensured compliance with KPIs and SLAs, as well as how you've driven profitability. This will show your potential employer that you're not just familiar with the role but have hands-on experience.
✨Showcase Your Relationship Management Skills
Since this role involves building strong client relationships, prepare to share stories that highlight your ability to engage and influence stakeholders. Think about times when you've turned a challenging client situation into a positive outcome. This will demonstrate your confidence and capability in client-facing scenarios.
✨Demonstrate Your Leadership Style
Be ready to discuss your leadership approach, especially in managing multi-site operations. Share examples of how you've motivated teams and driven performance. Highlight any specific strategies you've used to develop on-site management teams, as this is crucial for the role.
✨Prepare for Commercial Discussions
Since you'll be taking full commercial ownership of contracts, brush up on your budgeting and forecasting skills. Be prepared to discuss how you've identified commercial opportunities and efficiencies in previous roles. This will show that you have the commercial acumen needed to succeed in this position.
