At a Glance
- Tasks: Deliver exceptional customer service and maintain a positive brand image.
- Company: Join a company that values individuality and invests in its people.
- Benefits: Flexible zero hours contract with opportunities for career progression.
- Other info: Enjoy a supportive environment where your efforts are recognised and rewarded.
- Why this job: Be part of a dynamic team and make a real difference in customer experiences.
- Qualifications: Great communication skills and a passion for outstanding service.
The predicted salary is between 10 - 12 € per hour.
We're currently recruiting a dedicated Customer Services Assistant - Zero Hours to help ensure the smooth running of the operations in Defence on a permanent casual basis, contracted to 0 hours per week. As a Customer Services Assistant - Zero Hours, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about our service and helping customers with natural, engaging service
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Health and Safety regulations
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate great timekeeping and reliability
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
Customer Service Assistant in Suffolk employer: Compass Group PLC
At Defence, we pride ourselves on being an exceptional employer that values our employees' contributions and fosters a supportive work culture. As a Customer Service Assistant, you'll enjoy flexible working hours, opportunities for career advancement, and a commitment to recognising and rewarding your hard work. Join us in a dynamic environment where your individuality is celebrated, and you can make a real impact on customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant in Suffolk
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the customer service field. A personal recommendation can really give you an edge when applying for roles.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to talk about your skills and experiences confidently. Make sure to highlight your ability to deliver outstanding service and work well under pressure.
✨Tip Number 3
Stay engaged on social media! Follow companies you're interested in and interact with their posts. This shows your enthusiasm and keeps you updated on any job openings or events they might be hosting.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are eager to join our team. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Customer Service Assistant in Suffolk
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application:Make sure to tailor your application to the Customer Service Assistant role. Highlight your relevant experience and skills that match the job description, like your ability to handle cash or provide excellent customer service.
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to see why you’d be a great fit for the position.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Compass Group PLC
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company and its services. Research Defence and understand their values, especially around customer service. This will help you answer questions confidently and show that you’re genuinely interested in the role.
✨Showcase Your People Skills
As a Customer Service Assistant, your ability to connect with customers is key. Prepare examples of how you've provided excellent service in the past. Think about times when you went above and beyond to help someone – these stories will resonate well during the interview.
✨Demonstrate Team Spirit
Being a great team player is crucial for this role. Be ready to discuss how you’ve collaborated with others in previous jobs or projects. Highlight your communication skills and how you handle working under pressure, as this will show you can thrive in a busy environment.
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly for your interview to reflect the professional image of Defence. Also, make sure you arrive on time – it shows reliability and respect for the interviewer’s time, which is essential in customer service roles.
