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- Tasks: As a Porter, you'll keep our spaces clean and assist with customer requests.
- Company: Join a company that values individuality and invests in your growth.
- Benefits: Enjoy flexible hours and opportunities for career progression.
- Why this job: Be part of a team that celebrates hard work and exceptional customer care.
- Qualifications: Experience in customer service and strong communication skills are essential.
- Other info: Shifts include nights and require adaptability to changing priorities.
We’re currently recruiting a dedicated Porter to help ensure the smooth running of operations at Healthcare on a part time basis, contracted to 30 hours per week.
As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here’s an idea of what your shift pattern will be:
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Mon:
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Tues: Nights
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Weds: Nights
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Thurs:
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Fri:
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Sat: Nights
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Sun: Nights
Could you bring your spark to Healthcare? Here’s what you need to know before applying:
Your key responsibilities will include:
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Assisting in keeping the lobby and other public areas clean and tidy
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Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
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Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
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Responding to customer requests where required
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Running errands
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Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
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Be adaptable and easily embrace changing priorities
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Be a brilliant communicator and easily build relationships
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Have experience delivering high quality customer care
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Take initiative and make decisions that are right for our customers
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Possess the ability to work under pressure
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Demonstrate exceptional timekeeping and reliability
Porter employer: Compass Group PLC
Contact Detail:
Compass Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter
✨Tip Number 1
Make sure to highlight your customer service experience during the interview. As a Porter, you'll be interacting with guests frequently, so demonstrating your ability to provide high-quality care is crucial.
✨Tip Number 2
Familiarize yourself with the layout of the facility and the services offered. This knowledge will help you respond to customer requests more effectively and show that you're proactive about your role.
✨Tip Number 3
Prepare examples of how you've handled pressure in previous roles. The ability to work under pressure is essential for a Porter, so sharing specific instances can set you apart from other candidates.
✨Tip Number 4
Demonstrate your adaptability by discussing times when you've successfully managed changing priorities. This will show that you can handle the dynamic environment of Healthcare.
We think you need these skills to ace Porter
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Porter position. Understand the key responsibilities and required skills, such as customer care, adaptability, and communication.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service and any previous roles that involved maintaining cleanliness or assisting in hospitality settings. Use specific examples to demonstrate your skills.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention how your skills align with the responsibilities listed, and express your willingness to contribute positively to the team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Compass Group PLC
✨Show Your Customer Care Skills
Since the role emphasizes high-quality customer care, be prepared to share specific examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to maintaining a high standard of service.
✨Demonstrate Adaptability
The job requires adaptability to changing priorities. Think of instances where you successfully handled unexpected situations or changes in your work environment. Highlighting these experiences will show that you can thrive in a dynamic setting.
✨Communicate Effectively
As a Porter, you'll need to build relationships with various staff and customers. Practice clear and concise communication during the interview. You might even want to prepare a few questions to ask the interviewer to showcase your interest in effective communication.
✨Emphasize Reliability and Timekeeping
Reliability is crucial for this position. Be ready to discuss your punctuality and how you manage your time effectively. Sharing examples of how you've maintained a strong attendance record or met deadlines can reinforce your reliability.
