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- Tasks: Manage reception services and ensure safety standards while supporting offshore operations.
- Company: Join ESS Energy, a leader in catering and support services for the energy sector.
- Benefits: Competitive pay, training opportunities, and a chance to work in dynamic offshore environments.
- Other info: Opportunities for personal development and career growth in a diverse workplace.
- Why this job: Be part of a team that values customer service and makes a real impact in the energy industry.
- Qualifications: Strong organisational skills and a passion for delivering excellent service.
The predicted salary is between 30000 - 40000 £ per year.
Due to business growth, we are recruiting for Heli-Admin/Steward to join our Offshore team on a 12 Month Fixed Term basis mobilising from Aberdeen or Norwich.
Responsibilities
- Utilise available resources efficiently to maintain service standards.
- Report maintenance requirements and safety concerns promptly.
- Participate in training and development initiatives.
- Manage the reception service; allocation of accommodation, muster stations and lifeboat allocation.
- Maintain accurate records and paperwork.
- Operate personnel movements programmes to include checking of daily flights, arranging crew changes to flights.
- Ensure Vantage is accurate and up to date.
- Carry out all logistics tasks in accordance with client procedures.
- Maintain all log books and paperwork, ensuring health, safety, and hygiene standards are upheld.
- Safely operate and maintain machinery, equipment and materials.
- Comply with COSHH regulations for chemical use and storage.
- Contribute to process improvements through inspections.
- Identify personal training needs and development opportunities.
- Promptly report customer complaints and take appropriate action.
Company Information
ESS Energy, part of Compass Group UK and Ireland, is a market leading provider of catering and support services in the Energy Sector. We lead the market in providing food and support services to major companies operating in the Oil, Gas and Renewables market. We support operations in the North Sea and further afield on fixed production platforms, flotels, floating production storage offtake facilities, mobile offshore drilling rigs, construction & pipe-laying barges. Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Equal Opportunity Employer
Compass Group UK&I is an equal opportunities employer, committed to cultivating diverse and inclusive environments for every employee.
Offshore Heli Admin / Steward in Norwich employer: Compass Group PLC
Contact Detail:
Compass Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Offshore Heli Admin / Steward in Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working offshore. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and reflects your skills relevant to the Offshore Heli Admin/Steward role. We want to see you shine!
✨Tip Number 3
Prepare for interviews by practising common questions related to logistics and customer service. We know you’ve got the skills, so let’s make sure you can show them off when it counts!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Offshore Heli Admin / Steward in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Heli-Admin/Steward role. Highlight relevant experience and skills that match the job description, like customer service and logistics management. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your commitment to safety and service standards, as these are key for us.
Showcase Your Attention to Detail: In this role, accuracy is crucial. Make sure your application is free from typos and errors. We appreciate candidates who take the time to ensure their paperwork is spot on, just like we do in our operations!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Compass Group PLC
✨Know Your Stuff
Make sure you understand the role of Heli-Admin/Steward inside out. Familiarise yourself with the responsibilities listed in the job description, especially around logistics, safety standards, and customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves delivering excellent customer service, think of specific examples from your past experiences where you've gone above and beyond for a customer. Be ready to discuss how you handle complaints and ensure satisfaction, as this will demonstrate your fit for the company culture.
✨Prepare for Safety and Compliance Questions
Given the importance of health, safety, and hygiene standards in this role, brush up on relevant regulations like COSHH. Be prepared to discuss how you would maintain these standards and report any issues. Showing that you prioritise safety will set you apart from other candidates.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.