Head Of Operations in Manchester

# Vacancies Head Of Operations## Job Introduction**Head of Operations – Hospitality & Catering**We are seeking an experienced professional to lead a high-volume hospitality and catering operation within a modern workplace.This is an exciting opportunity for a commercially focused hospitality professional to take ownership of a large-scale operation, driving service excellence, financial performance and team development. The successful candidate will work closely with senior stakeholders to deliver an exceptional hospitality experience across a busy and diverse environment.**Key Responsibilities*** Oversee the day-to-day operations of a large, multi-faceted hospitality and catering operation.* Lead and develop a team of direct reports.* Work closely with the Head Chef to drive business performance, service standards and culinary excellence.* Take ownership of financial reporting, budgets, cost control and overall commercial performance.* Collaborate with other General Managers and senior operational leadership to share best practice and achieve business objectives.* Deliver exceptional client service, maintaining strong relationships with key stakeholders.* Oversee high-volume hospitality services and premium events, ensuring consistently high standards of delivery.* Attend a minimum of one evening event per week, supporting the delivery of high-calibre hospitality experiences.* Identify opportunities to improve operational efficiency, develop teams and drive revenue growth.We are looking for a confident, hands-on operational leader with a strong background in high-volume hospitality, contract catering or large-scale commercial catering environments.**The ideal candidate will have:*** Experience managing a large, complex hospitality or catering operation, with the scale and pace of a major corporate site, stadium or similarly high-volume venue.* A proven track record in financial management, including budgets, cost control, reporting and commercial performance.* Experience leading multiple teams and managing senior direct reports.* A strong understanding of both front-of-house hospitality and food service operations.* Experience delivering premium hospitality and high-profile events within a busy, demanding environment.* The ability to build strong client relationships and work effectively with senior stakeholders.* A proactive, commercially minded approach, with the ability to balance operational excellence with outstanding customer service.* Candidates currently operating as a Deputy General Manager, Senior Operations Manager or General Manager within a large-scale hospitality or contract catering environment are encouraged to apply.**Apply now** for the opportunity to lead a significant hospitality operation in a modern, high-profile environment.**We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:*** Contributory pension scheme* Grow your career with our Career Pathways and MyLearning programmes* Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits* Exclusive travel discounts with TUI, Expedia, Booking.com and many more* Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more* Up to 44% off cinema tickets to enjoy your favourite blockbuster* Receive cash rewards every time you spend and use them on a wide range of brands* Un-wind with us with free wellness, mindfulness and exercise classes* You can share all discounts and offers with your friends and familiesApply+− OpenStreetMap contributors### Head Of Operations* **Salary** Competitive* **Frequency** Annual* **Job Reference** compass/TP/105989/233782* **Contract Type** Full Time* **Closing Date** 19 November, 2026* **Job Category** HR* **Business Unit** Compass Group* **Location** Manchester, United Kingdom* **Posted on** 20 October, 2026 #J-18808-Ljbffr