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- Tasks: Lead and innovate food and drink strategies across iconic venues.
- Company: Join Levy UK, a leader in premium hospitality experiences.
- Benefits: Up to £75,000 salary, healthcare, 23 days leave, and more perks.
- Why this job: Shape the future of hospitality while making a real impact.
- Qualifications: Proven leadership in hospitality with a passion for innovation.
- Other info: Diverse team culture focused on creativity and inclusion.
The predicted salary is between 60000 - 84000 £ per year.
We are looking for a strategic Regional General Manager to lead, shape and deliver the food and drink strategy across three diverse and high-profile sites - Charlton Athletic FC, Watford FC and Peterborough United FC. This is a senior, visible and prestigious leadership role for a dynamic, inspirational hospitality professional with a passion for premium food, innovation and people.
In this exciting Regional General Manager role you will take full accountability for the performance, reputation and evolution of the food and beverage offer across the region, ensuring Levy UK is renowned for first‑class hospitality, operational excellence and progressive thinking.
Responsibilities:
- Strategy & Regional Leadership: Leading the development, delivery and evolution of the regional food and beverage strategy and guest experiences. Building strong, trusted partnerships with multiple clients and key stakeholders across the London & South portfolio. Translating strategic objectives into clear regional business plans, covering People, Guest Experience, Commercial Performance, Compliance, H&S, Sustainability and Technology. Driving innovation by embracing global food, beverage and technology trends, ensuring venues reflect world‑class standards. Providing strong governance, consistency and quality control across sites, underpinned by Levy's Growth Performance Strategy and GPIs. Sponsoring and leading regional projects and capex programmes, working collaboratively with clients, contractors and internal specialists.
- Operational Excellence: Ensuring all venues are operationally ready to trade, meeting agreed brand, safety and service standards. Championing a guest‑first culture, ensuring feedback, insights and data are actively used to improve performance. Ensuring consistent compliance with Health & Safety, food safety and legal obligations across the region. Working closely with Compass procurement, suppliers and partners to drive quality, efficiency and margin improvement.
- People & Culture: Leading, inspiring and developing a high‑performing regional leadership team, including mentoring and succession planning for future talent. Supporting General Managers in building, selecting, developing and retaining large, well‑trained fixed and variable teams. Driving effective communication across the region, ensuring strategy, priorities and expectations are clearly understood. Championing diversity, inclusion, engagement and recognition, creating an environment where people can thrive. Coaching and challenging leaders to deliver transparency, resilience and a relentless focus on quality and guest experience.
- Business Performance & Data Insight: Championing accurate data capture and utilisation across venues. Using data modelling and performance analytics to challenge performance, drive efficiency and unlock growth opportunities. Working strategically with Business Transformation and functional specialists to optimise operational processes and outcomes.
- Financial & Commercial Accountability: Full P&L accountability for the regional portfolio, delivering accurate budgets, forecasts and long‑term financial plans. Maintaining tight control of operating costs, continually identifying more efficient and effective ways to operate. Driving commercial capability and financial literacy across regional leadership teams. Working with culinary, marketing and commercial specialists to deliver continuous product development, innovation and increased spend per transaction. Ensuring a strong balance between commercial returns and premium guest experience.
Qualifications:
- Proven background in a senior leadership role with significant experience in premium food, beverage and hospitality environments, ideally across multi‑site or complex venues.
- A relentless passion for exceptional hospitality, innovation and food excellence.
- A natural people leader who inspires large, diverse teams and builds strong, collaborative cultures.
- A strategic thinker with a proven track record in change management, project delivery and operational transformation.
- Commercially and financially astute, with deep understanding of P&L management and data‑driven decision making.
- Confident influencer, able to engage and negotiate effectively with clients, partners and internal stakeholders.
- Agile, resilient and solutions‑focused, able to balance structure with flexibility in fast‑paced environments.
- Comfortable operating at both strategic and operational levels, leading from the front when required.
- Experienced in managing client relationships within brand and contractual frameworks.
- Willing to work flexibly, including evenings and weekends, in line with the demands of a regional portfolio.
Benefits:
- Up to £75,000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.
- Competitive salary and full company benefits.
- Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments).
- Mental health support: 24/7 Employee Assistance Programme.
- Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave.
- Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships.
- Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products.
- Development opportunities: Professional subscriptions, ongoing training and structured career pathways.
- Meals on duty included.
Regional General Manager in London employer: Compass Group PLC
Contact Detail:
Compass Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional General Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're not just looking for any job, but that you genuinely want to be part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on articulating your experience in hospitality and how it relates to the role of Regional General Manager. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, hit that apply button and let’s get you started on this exciting journey!
We think you need these skills to ace Regional General Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for premium food and hospitality shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating exceptional guest experiences.
Tailor Your Application: Make sure to tailor your application to reflect the specific requirements of the Regional General Manager role. Highlight your experience in multi-site management and how you've driven innovation in previous roles. We love seeing how your background aligns with our vision!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to showcase your achievements without fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Compass Group PLC
✨Know Your Strategy
Before the interview, dive deep into Levy UK's food and drink strategy. Understand their vision for premium hospitality and how they aim to innovate. Be ready to discuss how your experience aligns with their goals and how you can contribute to their mission.
✨Showcase Your Leadership Style
As a Regional General Manager, your leadership style is crucial. Prepare examples of how you've inspired and developed teams in previous roles. Highlight your ability to build strong partnerships and foster a collaborative culture, as this will resonate well with their values.
✨Demonstrate Financial Acumen
Since the role involves full P&L accountability, brush up on your financial management skills. Be prepared to discuss how you've managed budgets and driven commercial performance in past positions. Use specific metrics to illustrate your success.
✨Emphasise Guest Experience
Levy UK prioritises exceptional guest experiences, so come armed with examples of how you've championed customer satisfaction. Discuss how you've used feedback and data to enhance service quality and operational excellence in your previous roles.