At a Glance
- Tasks: Lead employee relations and foster a positive workplace culture at the National Theatre.
- Company: Join Levy UK, part of Compass Group, a leader in hospitality and catering.
- Benefits: Enjoy a competitive salary, generous leave, healthcare, and professional development opportunities.
- Other info: Be part of a diverse team dedicated to creating unforgettable experiences.
- Why this job: Make a real impact on employee engagement and wellbeing in a vibrant environment.
- Qualifications: Experience in HR roles with strong knowledge of UK employment law required.
The predicted salary is between 50000 - 50000 £ per year.
As the primary onsite People & Culture lead, the People & Culture Manager is responsible for managing the full employee lifecycle, with particular focus on employee relations, compliance, recruitment support and people processes. Operating autonomously, the role provides expert guidance to managers on people-related matters, ensuring informed decision making and the consistent application of company policies and employment legislation. The People & Culture Manager will play a key role in fostering a positive workplace culture, supporting employee engagement and wellbeing initiatives, and promoting equity, diversity and inclusion (EDI) across the business. The People & Culture Manager will maintain strong relationships with the people teams across the National Theatre, Levy and KERB. The role will act as a trusted advisor and liaison across stakeholders, driving best practice, compliance and collaboration in people related activities.
Responsibilities
- Lead and manage employee relation matters, including disciplinary, grievance, absence, capability and performance management processes
- Conduct investigations and prepare case documentation and draft outcome letters collaborating with the regional HR specialists where required
- Provide coaching, guidance and support to managers on a broad range of people management matters
- Support organisational change activities, including consultations, restructures, post-TUPE integrations and wider structural change plan
- Oversee all aspects of the employee lifecycle from onboarding through to offboarding
- Coordinate recruitment activity across salaried and operational roles
- Manage induction and onboarding programme to ensure consistency, compliance and a positive employee experience
- Maintain accurate and up to date HR systems, employee records and personnel files in line with GDPR and company requirements
- Undertake local payroll administration processes and ensure accuracy of employee data
- Ensure compliance with UK employment legislation, company policies and HR best practices
- Lead local employee engagement, wellbeing and recognition initiatives
- Promote a positive, inclusive and respectful workplace culture
- Support EDI initiatives and champion inclusive working practices
- Drive employee feedback programmes and support communications across the business
Knowledge, Skills, Experience
- Previous experience in standalone People & Culture Advisor, Senior People & Culture Manager Advisor or People & Culture Manager role
- Strong employee relations expertise, with the ability to manage cases independently
- Good working knowledge of UK employment law and HR best practice
- Exceptional stakeholder management and influencing skills
- CIPD Level 5 qualification (or equivalent experience)
- Experience in hospitality, catering, leisure, retail or events environments with high-volume operational environments
- Experience supporting organisational change, restructures and TUPE related activities
Requirements
- Confident & Capable: Experienced HR professional able to work independently, manage priorities, and proactively lead all people-related matters
- Detail-Focused: Ensures compliance, accurate documentation, effective investigations, and robust HR administration
- Flexible & Agile: Thrives in a fast-paced environment, providing practical support and guidance across a diverse business
- Approachable & Collaborative: Builds trusted relationships with managers and stakeholders, supporting teams and aligning people practices across Levy, National Theatre and KERB
- Culture Driven: Passionate about developing people, driving engagement, wellbeing, inclusion, and creating a high-performing workplace culture
What you'll get in return
- Competitive salary with bonus and full company benefits
- 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
- Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
- Mental health support: 24/7 Employee Assistance Programme
- Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave
- Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships
- Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
- Development opportunities: Professional subscriptions, ongoing training and structured career pathways
- Meals on duty included
Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.
People & Culture Manager | National Theatre in London employer: Compass Group PLC
Compass Group UK&I is an excellent employer that prioritises the growth and well-being of its employees, offering a supportive work culture where initiative is recognised and rewarded. As a part-time Retail Supervisor, you will enjoy flexible working hours while being part of a dynamic team at a major High Street brand, with opportunities for career progression and development in a thriving environment.
StudySmarter Expert Advice🤫
We think this is how you could land People & Culture Manager | National Theatre in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Compass Group PLC!
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✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Compass Group PLC.
We think you need these skills to ace People & Culture Manager | National Theatre in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Compass Group PLC. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Compass Group PLC and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Compass Group PLC. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Compass Group PLC's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Compass Group PLC
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Compass Group PLC.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Compass Group PLC will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Compass Group PLC and how you would contribute to adapting HR strategies.
