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- Tasks: Lead a dynamic cleaning team and ensure top-notch service delivery.
- Company: Join ESS, a leader in government services with a focus on quality.
- Benefits: Enjoy competitive pay, great perks, and endless learning opportunities.
- Other info: Drive innovation and enjoy a supportive work environment.
- Why this job: Make a real difference in maintaining hygiene and customer satisfaction.
- Qualifications: 12 months of cleaning management experience and strong problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
ESS is seeking an experienced and dynamic Cleaning Manager to lead our cleaning team. This role is integral to ensuring the efficient and effective operation of one of our Government service sites based in London. As the Cleaning Manager, you will be responsible for delivering high-quality services, managing a diverse team, and maintaining the highest standards of customer satisfaction and hygiene.
Responsibilities:
- Promoting a safety culture and ensuring the cleaning team is aware of and operates in accordance with company and client Health & Safety procedures.
- Managing the cleaning labour, equipment & resources budget.
- Ensuring the cleaning operation continually improves.
- Ensuring the Cleaning team are engaged and managed effectively.
- Managing our on-site Accommodation services, responsible for on-site bookings.
- Ensuring delivery and quality of the cleaning operation is in accordance with the client service level agreement and company procedures.
- Managing any third-party suppliers or contractors as required, ensuring they meet or exceed agreed service level agreements.
Qualifications:
- 12 months experience managing a cleaning operation.
- Proven ability to develop business through sound negotiation, change management, strategic decision making and 'out of the box' thinking.
- Proven ability to deliver quality customer service and ensure issues are effectively resolved in a timely manner.
- Excellent financial management skills, particularly the preparation and monitoring of detailed budgets and cash flow projections.
- Analytical and problem-solving skills and ability to work to time-sensitive deadlines.
- Passion to drive innovation and continue to improve services.
Benefits and Opportunities:
- Competitive pay and great perks.
- Unrivalled opportunities for learning and development.
Cleaning Operations Manager in London employer: Compass Group PLC
Contact Detail:
Compass Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning industry or related fields. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to team management and customer service. We want you to feel confident and ready to showcase your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Cleaning Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Cleaning Operations Manager role. Highlight your experience in managing cleaning teams and any relevant achievements that showcase your ability to deliver high-quality services.
Showcase Your Skills: Don’t forget to emphasise your financial management skills and problem-solving abilities. We want to see how you’ve successfully managed budgets and resolved issues in previous roles.
Be Clear and Concise: When writing your cover letter, keep it clear and concise. We appreciate straightforward communication, so get to the point while still showcasing your passion for driving innovation in cleaning operations.
Apply Through Our Website: Finally, make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with ESS.
How to prepare for a job interview at Compass Group PLC
✨Know Your Stuff
Make sure you’re familiar with the cleaning operations and standards expected in a government service site. Brush up on health and safety procedures, as well as any relevant regulations. This will show that you’re not just interested in the role but also understand the importance of maintaining high standards.
✨Showcase Your Leadership Skills
As a Cleaning Operations Manager, you'll be leading a diverse team. Prepare examples of how you've successfully managed teams in the past, focusing on engagement and effective management. Think about times when you’ve resolved conflicts or motivated your team to achieve goals.
✨Budget Savvy
Since financial management is key for this role, be ready to discuss your experience with budgets. Bring specific examples of how you’ve prepared and monitored budgets in previous roles, and be prepared to talk about how you can ensure efficient use of resources.
✨Problem-Solving Mindset
Demonstrate your analytical skills by preparing for situational questions. Think of challenges you’ve faced in previous cleaning operations and how you overcame them. This will highlight your ability to think on your feet and drive innovation in your approach.