At a Glance
- Tasks: Manage deliveries, maintain cleanliness, and ensure top-notch customer care at Aston Villa Training Ground.
- Company: Join Levy, a visionary partner in delivering unforgettable guest experiences.
- Benefits: Enjoy competitive salary, 23 days' leave, healthcare perks, and professional development opportunities.
- Other info: Flexible role with opportunities for growth and a positive work culture.
- Why this job: Be part of a dynamic team making a real impact in a vibrant sports environment.
- Qualifications: Experience in customer care and strong communication skills are essential.
The predicted salary is between 24000 - 30000 £ per year.
As a Logistics Porter, you will use your skills to maintain a high standard of customer care and cleanliness. Levy is a visionary venue partner that designs and delivers bespoke guest experiences prioritising people and the planet. We work with iconic stadiums, entertainment venues, and major events, delivering experiences with passion and precision. Our mission is to succeed the right way by using insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.
Responsibilities
- Receive and manage all deliveries for the catering department, ensuring items are stored promptly and correctly (e.g., frozen goods in freezers, chilled items in fridges).
- Inspect all deliveries for quality, rejecting damaged or unsuitable items and reporting issues to the line manager.
- Maintain a strong understanding of correct storage procedures for raw meat and other perishable goods.
- Manage the COSHH cupboard, ensuring compliance with safety regulations and replenishing stock as required.
- Use the Levy ordering system to support stock ordering and accurately check in deliveries.
- Maintain Purchase Order logs, complete end-of-week consumption reports, and assist with monthly Levy stock takes, sharing information with relevant teams.
- Maintain clear organisation of stock areas and implement effective stock rotation procedures.
- Coordinate the distribution of stock across the training ground in line with weekly training and match schedules, including Academy catering and squad requirements.
- Ensure external areas (including skip and goods-in areas) are kept clean, tidy, and compliant with EHO standards, and support team awareness of these requirements.
- Be an enthusiastic team player and represent Compass Group UK&I with a positive brand image.
- Comply with Food Handling & Hygiene standards and Health & Safety regulations.
- Undertake additional duties as required that are appropriate to the role.
- Be adaptable and able to embrace changing priorities; communicate effectively and build relationships.
- Deliver high quality customer care and strive for excellence with initiative and reliability.
- Demonstrate the ability to work under pressure and maintain excellent timekeeping.
Qualifications
- Experience delivering high quality customer care.
- Strong communication and relationship-building skills.
- Ability to work under pressure and manage multiple priorities.
- Commitment to food handling, hygiene, and safety standards.
- Reliable timekeeping and a proactive, organised approach.
Benefits
- Competitive salary with bonus and full company benefits.
- 23 days' annual leave plus bank holidays, with birthday off and holiday purchase scheme.
- Healthcare & wellbeing: Aviva DigiCare, Medicash (dental, optical, therapy).
- Mental health support: 24/7 Employee Assistance Programme.
- Family benefits: Enhanced maternity, paternity, and adoption leave.
- Perks & discounts: Shopping, entertainment, and travel discounts.
- Financial wellbeing: Pension, Life Assurance.
- Professional development: Subscriptions, ongoing training, and structured career pathways.
- Meals on duty included.
Logistics Porter- Aston Villa Training Ground employer: Compass Group PLC
Levy is an exceptional employer, offering a dynamic work environment at the Aston Villa Training Ground where teamwork and customer care are at the forefront. With a strong commitment to employee wellbeing, competitive salaries, and comprehensive benefits including healthcare support and professional development opportunities, Levy fosters a culture of growth and inclusivity. Join us in delivering outstanding experiences while prioritising sustainability and community support.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Porter- Aston Villa Training Ground
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Levy and their values. This will help you connect your skills and experiences to what they care about, showing that you're not just another candidate but someone who truly fits in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences relate to the role of Logistics Porter, especially around customer care and teamwork.
✨Tip Number 3
Dress the part! Make sure you look professional and presentable for your interview. First impressions matter, and looking sharp shows that you take the opportunity seriously and respect the company’s image.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Logistics Porter- Aston Villa Training Ground
Some tips for your application 🫡
Show Your Customer Care Skills:Make sure to highlight your experience in delivering top-notch customer care. We love candidates who can demonstrate their ability to build relationships and keep things running smoothly, especially in a busy environment like ours.
Be Organised and Proactive:We’re looking for someone who can manage multiple priorities without breaking a sweat. In your application, share examples of how you’ve kept things organised and tackled challenges head-on. It’ll show us you’re the right fit!
Know Your Stuff About Food Safety:Since this role involves handling food, it’s crucial to mention your commitment to food handling and hygiene standards. If you have any relevant certifications or training, don’t forget to include them in your application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to see your application and get to know you better. Plus, it shows you’re keen on joining our team at Levy!
How to prepare for a job interview at Compass Group PLC
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Logistics Porter. Familiarise yourself with food handling and hygiene standards, as well as the importance of customer care. This will show that you're serious about the role and ready to hit the ground running.
✨Show Off Your Team Spirit
Since this role requires you to be an enthusiastic team player, think of examples from your past experiences where you've worked well in a team. Be ready to share how you’ve contributed positively to a group dynamic, especially under pressure.
✨Be Prepared for Practical Questions
Expect questions that assess your problem-solving skills, especially regarding stock management and compliance with safety regulations. Prepare scenarios where you had to manage multiple priorities or deal with unexpected challenges, and explain how you handled them.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture or specific expectations for the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
