Customer Service Assistant Fm in Ipswich
Customer Service Assistant Fm

Customer Service Assistant Fm in Ipswich

Ipswich Part-Time 12 - 15 £ / hour (est.) No home office possible
Compass Group PLC

At a Glance

  • Tasks: Prepare delicious food and create attractive displays while ensuring smooth operations.
  • Company: Join ESS, part of Compass Group, supporting vital services in Defence and Government.
  • Benefits: Part-time hours with a supportive team and opportunities for growth.
  • Other info: Enjoy a flexible role with a focus on safety and reliability.
  • Why this job: Make a difference by delivering excellent customer service in a dynamic environment.
  • Qualifications: Enthusiastic attitude and teamwork skills; catering experience is a plus but not essential.

The predicted salary is between 12 - 15 £ per hour.

We're currently recruiting a dedicated Customer Services Assistant Fm to help ensure the smooth running of the operations in Defence on a part‑time basis. The role is contracted to 25 hours per week and 49.2 weeks per year.

Key Responsibilities

  • Preparing delicious, high‑quality food that delights our clients and customers.
  • Creating attractive food and counter displays.
  • Representing Defence and maintaining a positive brand image.
  • Handling cash and operating the cash register.
  • Complying with Food Handling & Hygiene standards.
  • Complying with Health & Safety regulations.
  • Having an enthusiastic can‑do attitude.
  • Displaying passion for delivering excellent customer service.
  • Being an excellent team player.
  • Arriving equipped with a desire to succeed.
  • Thriving under pressure.
  • Demonstrating outstanding timekeeping and reliability.
  • Having a safety‑first mindset.
  • Having experience in a similar catering‑related role (not essential).

About the Employer

Part of Compass Group UK & Ireland, ESS is the Defence, Government, and Energy services sector supporting military establishments, police, secure environments, and government sites.

Customer Service Assistant Fm in Ipswich employer: Compass Group PLC

As a part of Compass Group UK & Ireland, ESS offers a supportive and dynamic work environment for Customer Service Assistants in the Defence sector. With a strong emphasis on employee growth and development, we provide comprehensive training and opportunities to advance within the company. Our commitment to high-quality service and teamwork fosters a positive culture where every team member can thrive and contribute to our mission of excellence.
Compass Group PLC

Contact Detail:

Compass Group PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Assistant Fm in Ipswich

✨Tip Number 1

Get to know the company! Research Compass Group and their values. When you understand what they stand for, you can tailor your approach and show how you fit right in.

✨Tip Number 2

Practice your customer service skills! Think of scenarios you might face as a Customer Service Assistant and role-play them with a friend. This will help you feel more confident during the interview.

✨Tip Number 3

Dress the part! First impressions matter, so make sure you look professional and approachable. A smart appearance shows you’re serious about the role.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Customer Service Assistant Fm in Ipswich

Food Preparation
Customer Service
Cash Handling
Food Handling & Hygiene Standards
Health & Safety Regulations
Teamwork
Time Management
Reliability
Enthusiasm
Ability to Thrive Under Pressure
Attention to Detail
Positive Attitude
Catering Experience

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you’re genuinely excited about the role and ready to bring a positive attitude to our team.

Tailor Your CV: Make sure to customise your CV to highlight any relevant experience, especially in catering or customer service. We love seeing how your skills align with what we’re looking for, so don’t hold back!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. A well-structured application helps us see why you’d be a great fit!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Compass Group PLC

✨Know Your Role

Before the interview, make sure you understand the key responsibilities of a Customer Service Assistant Fm. Familiarise yourself with food handling and hygiene standards, as well as health and safety regulations. This will show your potential employer that you're serious about the role and ready to hit the ground running.

✨Showcase Your Enthusiasm

During the interview, let your passion for customer service shine through. Share examples of how you've gone above and beyond for customers in the past. A positive, can-do attitude is essential for this role, so don’t hold back on expressing your eagerness to contribute to the team.

✨Demonstrate Team Spirit

Being an excellent team player is crucial in this position. Prepare to discuss times when you've worked collaboratively with others, especially in high-pressure situations. Highlighting your ability to thrive under pressure will reassure the interviewer that you can handle the demands of the job.

✨Arrive Prepared

Make sure you arrive at the interview equipped with questions about the company and the role. This shows that you're genuinely interested and have done your homework. Also, be ready to discuss your timekeeping and reliability, as these are key traits for success in this part-time position.

Customer Service Assistant Fm in Ipswich
Compass Group PLC
Location: Ipswich

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