Guest Experience Specialist - Hospitality & Service
Guest Experience Specialist - Hospitality & Service

Guest Experience Specialist - Hospitality & Service

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver exceptional customer service and create memorable experiences for guests.
  • Company: Leading hospitality company in Greater London with a focus on service excellence.
  • Benefits: Free meals, discounts, training, and development opportunities.
  • Why this job: Join a vibrant team and make a positive impact on guest experiences.
  • Qualifications: Passion for service, strong communication skills, and teamwork.
  • Other info: Dynamic work environment with opportunities for growth and learning.

The predicted salary is between 24000 - 36000 £ per year.

A leading hospitality company in Greater London is looking for a Hospitality Assistant to deliver exceptional customer service. You will greet guests, serve customers, and ensure a seamless experience while representing the brand positively.

Ideal candidates are team players with a passion for service and strong communication skills.

The role offers training, development opportunities, and a variety of benefits including free meals and access to discounts.

Guest Experience Specialist - Hospitality & Service employer: Compass Group PLC

Join a leading hospitality company in Greater London, where we prioritise exceptional customer service and employee satisfaction. Our vibrant work culture fosters teamwork and communication, while offering extensive training and development opportunities to help you grow in your career. Enjoy unique benefits such as free meals and exclusive discounts, making your experience with us both rewarding and enjoyable.
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Contact Detail:

Compass Group PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Specialist - Hospitality & Service

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even acquaintances in the hospitality industry. They might know of openings or can put in a good word for you, which can make all the difference.

✨Tip Number 2

Practice your pitch! When you get the chance to meet potential employers, be ready to share your passion for service and why you’d be a great fit. A confident and enthusiastic introduction can really set you apart.

✨Tip Number 3

Show up at events! Attend job fairs or hospitality-related gatherings in Greater London. It’s a fantastic way to meet hiring managers face-to-face and showcase your personality beyond just a CV.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!

We think you need these skills to ace Guest Experience Specialist - Hospitality & Service

Customer Service
Communication Skills
Teamwork
Attention to Detail
Problem-Solving Skills
Brand Representation
Adaptability
Time Management

Some tips for your application 🫡

Show Your Passion for Service: When writing your application, let your enthusiasm for hospitality shine through. We want to see that you genuinely care about delivering exceptional customer service and creating memorable experiences for guests.

Highlight Teamwork Skills: Since we’re all about collaboration, make sure to mention any experiences where you’ve worked as part of a team. Share specific examples that demonstrate how you contribute to a positive team environment.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Use bullet points if it helps to organise your thoughts!

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates regarding your application.

How to prepare for a job interview at Compass Group PLC

✨Know the Company

Before your interview, do a bit of homework on the hospitality company. Understand their values, mission, and what sets them apart in the industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Showcase Your Customer Service Skills

As a Guest Experience Specialist, your ability to provide exceptional service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your passion for service and your capability to handle various situations.

✨Practice Teamwork Scenarios

Since the role requires being a team player, think of times when you successfully collaborated with others. Be ready to discuss how you contribute to a positive team environment and resolve conflicts, as this will highlight your communication skills and adaptability.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or how they measure guest satisfaction. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.

Guest Experience Specialist - Hospitality & Service
Compass Group PLC
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  • Guest Experience Specialist - Hospitality & Service

    Full-Time
    24000 - 36000 £ / year (est.)
  • C

    Compass Group PLC

    50,000+
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