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- Tasks: Deliver exceptional customer service and maintain high standards in a fast-paced environment.
- Company: Leading hospitality company with a passionate team culture.
- Benefits: Permanent casual role with opportunities for progression and recognition.
- Why this job: Join a dynamic team and make guests feel welcome every day.
- Qualifications: Strong communication skills and ability to thrive under pressure.
- Other info: Perfect for those looking to grow in the hospitality industry.
The predicted salary is between 24000 - 36000 £ per year.
A leading hospitality company is looking for a Hospitality Assistant to deliver exceptional customer service on a permanent casual basis. This role involves greeting guests, serving customers, and maintaining high standards of food handling and hygiene.
You will be part of a passionate team in a fast-paced environment, where you can progress and be recognized for your efforts.
Ideal candidates should have strong communication skills and the ability to work under pressure while ensuring customer satisfaction.
Guest Experience Ambassador (Hospitality) employer: Compass Group PLC
Contact Detail:
Compass Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Ambassador (Hospitality)
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they interact with guests and what values they promote. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your communication skills! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when it comes to handling tricky situations during the interview.
✨Tip Number 3
Show your passion for hospitality! Share personal stories about times you've gone above and beyond for customers. This will demonstrate your commitment to exceptional service and make you stand out from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Guest Experience Ambassador (Hospitality)
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you genuinely care about delivering exceptional customer service and creating memorable experiences for guests.
Highlight Relevant Experience: Make sure to mention any previous roles or experiences that relate to customer service or hospitality. We love seeing how you've handled pressure and maintained high standards in fast-paced environments, so don’t hold back!
Communicate Clearly: Strong communication skills are key for this role. In your written application, be clear and concise. Use friendly language that reflects your personality, as we’re looking for someone who can connect with our guests effortlessly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Compass Group PLC
✨Know the Company
Before your interview, do a bit of research on the hospitality company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Guest Experience Ambassador, strong communication is key. Prepare examples from your past experiences where you successfully interacted with customers or resolved issues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Your Ability to Handle Pressure
Working in a fast-paced environment means you'll need to think on your feet. Be ready to discuss times when you've had to manage multiple tasks at once or deal with difficult situations. Highlighting your ability to stay calm and focused under pressure will impress your interviewers.
✨Emphasise Customer Satisfaction
The role is all about delivering exceptional customer service. Prepare to talk about what customer satisfaction means to you and how you've gone above and beyond for guests in previous roles. Sharing specific examples will illustrate your commitment to providing a great experience.
