At a Glance
- Tasks: Lead a vibrant team to create memorable dining experiences and drive profitability.
- Company: Join Gather & Gather, where food and people come together in an inspiring environment.
- Benefits: Enjoy personal development, healthcare support, and a great wellbeing strategy.
- Other info: Regular social events and opportunities for career growth await you!
- Why this job: Make a real impact in a fast-paced setting while developing your leadership skills.
- Qualifications: Experience in managing teams and a passion for customer service.
The predicted salary is between 40000 - 40000 £ per year.
Great food in the workplace isn’t simply about fuel. It’s about increasing productivity and improving performance; it’s about happy motivated people and inspiring environments. Our customers are at the heart of everything we do – we live to bring food and people together. We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional.
Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday. Come and join our award winning teams – we are currently recruiting for a General Manager to join our team in Leeds.
Salary: £40,000 per annum
Location: LS10 1AB
Shift Pattern: Monday-Friday, 8:00-16:30, 40 hours per week
Key Responsibilities:
- Oversee day-to-day running of the restaurant, café deli bar, and service areas, ensuring smooth delivery across high-volume periods (400–800 covers). Maintain consistent service standards, efficient throughput, and strong customer experience in a fast-paced commercial environment.
- Drive profitability through tight cost control, budgeting, and forecasting. Manage food & labour costs in line with contract catering targets, monitor daily revenue performance, and maximise retail sales opportunities across restaurant & cafe deli bar.
- Manage the client account, making sure expectations and targets are met. Use retail knowledge to improve product range, displays, pricing, and promotions to help increase customer spend.
- Lead, motivate, and develop a team of 10 staff, ensuring effective rota planning aligned with peak trading patterns. Provide coaching, performance management, and training to maintain high standards and build a strong, engaged team culture.
- Work with culinary and commercial teams to evolve menus and retail offerings suited to a contract catering environment. Introduce initiatives that enhance customer engagement, improve efficiency, and respond to changing client and consumer demands.
What's in it for you?
Working with Gather & Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
- Eye care
- A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
