Full-Time Catering: Customer Experience Associate

Full-Time Catering: Customer Experience Associate

Full-Time 22000 - 26000 £ / year (est.) No working from home possible
Compass Group PLC

At a Glance

  • Tasks: Prepare delicious food and create attractive displays while delivering top-notch customer service.
  • Company: Join ESS, part of Compass Group, supporting Defence and government services.
  • Benefits: Full-time hours, competitive pay, and a chance to work in a dynamic environment.
  • Other info: Great opportunity for career growth in a supportive and busy setting.
  • Why this job: Be part of a team that makes a real difference in customer experiences.
  • Qualifications: Enthusiastic attitude, teamwork skills, and a passion for food and service.

The predicted salary is between 22000 - 26000 £ per year.

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full time basis, contracted to 35 hours per week. This role is contracted to 50.2 weeks per year.

Key Responsibilities

  • Preparing delicious, high‑quality food that delights our clients and customers
  • Creating attractive food and counter displays
  • Representing Defence and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

Desired Qualities and Experience

  • Have an enthusiastic can‑do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding time‑keeping and reliability
  • Have a safety‑first mindset
  • Have experience within a similar catering‑related role, but this isn't essential

About the Company

Part of Compass Group UK & Ireland, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high‑profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector.

Full-Time Catering: Customer Experience Associate employer: Compass Group PLC

At ESS, part of Compass Group UK & Ireland, we pride ourselves on fostering a vibrant work culture that values teamwork and a passion for food. Our employees enjoy comprehensive training and development opportunities, ensuring personal and professional growth while working in a dynamic environment that serves the Defence sector. With a commitment to excellence and a focus on employee well-being, we offer a rewarding career path for those looking to make a meaningful impact in their community.

Compass Group PLC

Contact Details:

Compass Group PLC Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Full-Time Catering: Customer Experience Associate

Tip Number 1

Get to know the company! Research Compass Group and their values, especially how they support Defence. This will help you connect your passion for food and people with their mission during interviews.

Tip Number 2

Practice your customer service skills! Think of examples where you've gone above and beyond for customers. We want to see that can-do attitude shine through when you're chatting with us.

Tip Number 3

Show off your teamwork! Be ready to share stories about how you've worked well in a team, especially in busy environments. We love seeing how you thrive under pressure!

Tip Number 4

Apply through our website! It’s the best way to get noticed. Make sure your application reflects your enthusiasm for the role and your commitment to delivering exceptional customer experiences.

We think you need these skills to ace Full-Time Catering: Customer Experience Associate

Customer Service
Food Preparation
Cash Handling
Food Handling & Hygiene Standards
Health & Safety Regulations
Teamwork
Time Management

Some tips for your application 🫡

Show Your Passion for Food and People:When writing your application, let your love for food and customer service shine through. Share any experiences that highlight your enthusiasm and how you connect with people, as this is key for us at StudySmarter.

Tailor Your Application:Make sure to customise your application to reflect the job description. Highlight your teamwork skills and any relevant experience in catering or customer service, so we can see how you fit into our busy environment.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great candidate for the Customer Experience Associate role.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Compass Group PLC

Know Your Stuff About Food and Service

Make sure you brush up on your knowledge of food handling and hygiene standards. Being able to discuss these topics confidently will show that you take the role seriously and understand the importance of safety in catering.

Show Off Your Team Spirit

Since this role is all about teamwork, be ready to share examples of how you've worked well with others in the past. Highlighting your ability to collaborate and support your colleagues will resonate well with the interviewers.

Prepare for a Busy Environment

Think about times when you've thrived under pressure. Be prepared to discuss how you manage stress and maintain high-quality service during busy periods. This will demonstrate that you're ready for the fast-paced nature of the job.

Bring Your Enthusiasm

Your passion for food and customer service should shine through in your interview. Practice conveying your excitement about the role and how you can contribute to creating delightful experiences for customers.