At a Glance
- Tasks: Welcome guests, serve food, and ensure a smooth hospitality experience.
- Company: Join a high-quality corporate hospitality operation in vibrant London.
- Benefits: Enjoy competitive pay, discounts, wellness classes, and career growth opportunities.
- Other info: Flexible hours in a dynamic environment with plenty of learning opportunities.
- Why this job: Be part of a friendly team and create memorable experiences for guests.
- Qualifications: Customer service skills and a positive attitude are key; experience is a bonus.
The predicted salary is between 15.16 - 15.16 £ per hour.
We're looking for a friendly, professional and enthusiastic Front of House Team Member to join a high-quality corporate hospitality operation in London. Working as part of a supportive team, you'll help with the smooth day-to-day running of the whole operation. From welcoming guests and serving food to preparing restaurant, pantry and hospitality areas, you'll play an important part in delivering an excellent experience throughout the working day. This is a hands-on role for someone who takes pride in great service, enjoys working with people and is happy to support wherever needed.
Key responsibilities
- Provide friendly, professional and attentive customer service
- Prepare restaurant, pantry and hospitality areas for service
- Serve food, drinks and refreshments efficiently
- Keep counters, displays and service areas clean, stocked and presentable
- Assist with meeting-room hospitality and client events
- Respond positively to customer requests and queries
- Work closely with colleagues across the wider operation
- Follow food safety, allergen, hygiene and health and safety procedures
- Help monitor stock and replenish supplies when required
- Support opening, closing and general cleaning duties
- Maintain high standards of personal presentation at all times
About you
You'll be reliable, positive and comfortable working in a busy hospitality environment. You'll have strong customer-service skills, good attention to detail and a flexible, can-do approach. Previous front-of-house, restaurant, café or hospitality experience would be helpful, but a great attitude and willingness to learn are equally important. If you enjoy working as part of a team and take pride in creating a welcoming experience for every guest, we'd love to hear from you.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
Front of House assistant employer: Compass Group PLC
Compass Group UK&I is an excellent employer that prioritises the growth and well-being of its employees, offering a supportive work culture where initiative is recognised and rewarded. As a part-time Retail Supervisor, you will enjoy flexible working hours while being part of a dynamic team at a major High Street brand, with opportunities for career progression and development in a thriving environment.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House assistant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Compass Group PLC. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Compass Group PLC
Don't be shy about reaching out to Compass Group PLC directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House assistant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Compass Group PLC and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Compass Group PLC
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
