At a Glance
- Tasks: Support event planning and delivery while gaining hands-on experience in operations.
- Company: Join Company of Cooks, a creative leader in hospitality services.
- Benefits: Enjoy personal development, wellbeing support, and holiday purchase options.
- Other info: Be part of a dynamic team in a fast-paced environment with regular social events.
- Why this job: Kickstart your career in event operations with real-world experience and growth opportunities.
- Qualifications: Hospitality experience, strong communication skills, and a proactive attitude are essential.
The predicted salary is between 35000 - 35000 £ per year.
Company of Cooks is a 25‑year‑old provider of café, restaurant, bar, and event services across the UK. We value Craft, Creativity and Community and are currently seeking an Event Operations Coordinator for our Southbank Centre location in London.
Location: Southbank Centre, London, SE1 8XX
Rate of pay: £35,000 per annum
Working pattern: 40 hours per week, 5 out of 7 days
This role combines event operations support with administrative coordination. Working closely with the Senior Events Advisor, you will gain hands‑on experience across the full event delivery process while keeping operations organized and running smoothly. The role is designed as a development opportunity for someone looking to build a career in event operations.
Key Responsibilities
- Support the planning, coordination and delivery of events.
- Assist with event administration, scheduling and documentation.
- Shadow the Senior Events Advisor to gain operational experience.
- Help manage event logistics, supplier coordination and event records.
- Support communication with clients, suppliers and internal stakeholders.
- Assist with operational duties on event days (setting up meeting rooms, preparing refreshments, moving equipment and trolleys, supporting daily operations).
- Maintain accurate event records, reports and administrative systems.
Ideal Candidate
- Hospitality or catering experience is essential.
- Organised, proactive and detail‑oriented.
- Excellent communication and customer service skills.
- Ability to manage multiple tasks and priorities effectively.
- Keenness to learn and develop within event operations.
- Enjoys working as part of a team in a fast‑paced environment.
- Comfortable with a hands‑on operational role and administrative responsibilities (e.g., making coffee, setting up meeting rooms, supporting event delivery).
Benefits
- Personal development and training opportunities.
- Life assurance scheme.
- Pension scheme.
- Holiday allowance.
- Wellbeing strategy including access to Employee Assistance Programme, salary finance.
- Healthcare Support App (annual health check, digital GP, mental health consultations, nutritional consultations, second medical opinion).
- Family‑friendly support.
- Holiday purchase scheme.
- Regular social events and communication with leaders.
- Volunteering days.
- Recognition schemes and people awards.
- Long service awards.
- Access to high‑street discount vouchers.
Event Operations Coordinator - Southbank Centre employer: Compass Group PLC
Company of Cooks is an exceptional employer that fosters a vibrant work culture centred around Craft, Creativity, and Community. As an Event Operations Coordinator at the iconic Southbank Centre, you will benefit from comprehensive personal development opportunities, a supportive team environment, and a range of employee perks including a life assurance scheme, healthcare support, and regular social events, making it an ideal place for those looking to grow their careers in event operations.
StudySmarter Expert Advice🤫
We think this is how you could land Event Operations Coordinator - Southbank Centre
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Compass Group PLC. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Compass Group PLC
Don't be shy about reaching out to Compass Group PLC directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Event Operations Coordinator - Southbank Centre
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Compass Group PLC and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Compass Group PLC
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
