At a Glance
- Tasks: Prepare delicious food and create attractive displays while delivering excellent customer service.
- Company: Join a leading catering company that values individuality and teamwork.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Other info: Diversity is our strength; we celebrate unique talents and backgrounds.
- Why this job: Be part of a passionate team and make a real impact in a busy environment.
- Qualifications: Enthusiastic attitude and a desire to succeed; catering experience is a plus but not essential.
The predicted salary is between 12 - 15 £ per hour.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, we are looking for someone just like you to help us deliver exceptional customer experience for Universities on a part‑time basis, contracted to 20 hours per week. As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast‑paced environment. You'll get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here’s what you need to know before applying:
- Preparing delicious, high‑quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Universities and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
- Have an enthusiastic can‑do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety‑first mindset
- Have experience within a similar catering‑related role, but this isn’t essential.
As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Customer Service Assistant employer: Compass Group PLC
At Compass Group UK&I, we pride ourselves on being an exceptional employer that values individuality and fosters a supportive work culture. As a Customer Service Assistant, you'll enjoy competitive pay, flexible hours, and numerous opportunities for personal and professional growth within one of the UK's largest businesses, all while working in a vibrant environment that celebrates diversity and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out Compass Group's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will demonstrate your passion for delivering excellent service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional yet approachable. A smart appearance can make a great first impression and reflect your enthusiasm for the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the position!
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Show Your Passion:Let your love for food and people shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional customer experience.
Tailor Your CV:Make sure your CV highlights any relevant experience, especially in catering or customer service. We appreciate when applicants take the time to align their skills with what we’re looking for!
Be Yourself:We celebrate individuality, so don’t be afraid to let your personality come through in your cover letter. Share what makes you unique and how you can contribute to our friendly team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with our amazing team!
How to prepare for a job interview at Compass Group PLC
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Assistant. Familiarise yourself with the key responsibilities like food preparation and customer interaction. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Passion
Since this role is all about food and people, be ready to share your enthusiasm for both! Think of examples from your past experiences where you've gone above and beyond for customers or worked well in a team. This will demonstrate your can-do attitude and passion for delivering excellent service.
✨Dress the Part
Even though it’s a casual environment, first impressions matter! Dress smartly and appropriately for the interview. It shows respect for the company and the role, and it sets a positive tone for the conversation.
✨Ask Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the team culture, opportunities for progression, or how they celebrate individuality within the company. It shows that you’re engaged and serious about wanting to join their team.