At a Glance
- Tasks: Ensure safety and deliver outstanding customer service in a hospitality setting.
- Company: Leading hospitality service provider in the East Midlands.
- Benefits: Comprehensive benefits package, including mental health support and career development.
- Why this job: Join a company that values your contributions and offers great career growth potential.
- Qualifications: Strong communication skills, resilience, and previous customer service experience.
- Other info: Enjoy a 4-on 4-off schedule for work-life balance.
The predicted salary is between 28800 - 43200 £ per year.
A leading hospitality service provider in the East Midlands is seeking a Security Officer to ensure the safety of customers, staff, and premises while delivering outstanding customer service. This role offers a comprehensive benefits package, including mental health support and career development opportunities.
Ideal candidates will have strong communication skills, resilience, and previous experience in customer service. Join a company that values individual contributions and offers great potential for career growth.
Customer‑Focused Security Officer | 4-on 4-off Schedule employer: Compass Group PLC
Contact Detail:
Compass Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer‑Focused Security Officer | 4-on 4-off Schedule
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality and security sectors. You never know who might have a lead on a job or can give you insider info about the company culture.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and security. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills during the interview. Remember, it’s not just about what you say, but how you say it. Be clear, concise, and friendly – that’s what they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer‑Focused Security Officer | 4-on 4-off Schedule
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous experience in customer service. We want to see how you've gone above and beyond to ensure customer satisfaction, as this role is all about keeping our guests happy and safe.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. This will help us understand your qualifications and fit for the role quickly.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We love seeing candidates who take the extra step!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Compass Group PLC
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've handled difficult situations in the past, as this role is all about ensuring a safe and welcoming environment for customers.
✨Showcase Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly. You might be asked situational questions, so think about how you can convey your ideas effectively while demonstrating your ability to listen and respond appropriately.
✨Demonstrate Resilience
Prepare to discuss times when you've faced challenges in previous roles. Highlight your resilience and how you managed stress or conflict, as this will show that you're capable of maintaining composure in high-pressure situations.
✨Research the Company Culture
Familiarise yourself with the hospitality service provider's values and mission. Understanding their commitment to customer service and employee development will help you align your answers with what they’re looking for, making you a more attractive candidate.