At a Glance
- Tasks: Lead and execute premium events across London, ensuring exceptional service and flawless delivery.
- Company: Join an award-winning hospitality team setting the standard for premium experiences.
- Benefits: Competitive pay, career growth opportunities, exclusive discounts, and wellness classes.
- Other info: Join a leading company with a commitment to professional development and a vibrant work culture.
- Why this job: Be part of a dynamic team creating memorable events and experiences.
- Qualifications: Proven experience in event operations, strong leadership, and exceptional organisational skills.
The predicted salary is between 45000 - 55000 £ per year.
We're looking for an experienced and driven Senior Event Operations Manager to join our award-winning team. This is a fantastic opportunity for a passionate hospitality professional who thrives in a fast‑paced environment, loves leading people, and takes pride in delivering exceptional service at the very highest level. Working closely with our Sales, Events and Operations teams, you'll play a key role in bringing ambitious event concepts to life, ensuring flawless execution from planning through to delivery.
If you're passionate about delivering outstanding events and want to be part of a business that's setting the standard for premium hospitality, we'd love to hear from you.
Responsibilities- Leading the operational planning and delivery of a diverse portfolio of premium events across London.
- Taking ownership of both Front of House and Back of House operations to ensure every event reflects Rocket's exceptional standards.
- Producing detailed event plans and communicating key operational information across multiple teams.
- Briefing, motivating and leading teams of all sizes on‑site.
- Managing service flow and overseeing large‑scale dinners and events for up to 500+ guests.
- Attending client meetings, site visits and tastings, providing operational expertise and solutions.
- Managing supplier relationships and equipment requirements to ensure seamless event delivery.
- Ensuring all RAMS, Health & Safety and compliance documentation is completed accurately.
- Building strong partnerships with key venues and clients, becoming a trusted operational contact.
- Supporting the recruitment, training and development of our talented event teams.
- Contributing to projects that improve efficiency, profitability and the overall guest experience.
- Proven experience in a senior event operations role within hospitality, catering or events.
- A confident and inspiring leader who enjoys developing and motivating teams.
- Exceptional organisational skills and attention to detail.
- Experience delivering high‑volume, premium events in fast‑paced environments.
- Excellent communication skills and a polished client‑facing approach.
- Strong knowledge of Health & Safety and event compliance requirements.
- A proactive mindset with the ability to think on your feet and solve problems under pressure.
- Passion for hospitality and a commitment to delivering memorable experiences.
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Benefits- Contributory pension scheme.
- Grow your career with our Career Pathways and MyLearning programmes.
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits.
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more.
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more.
- Up to 44% off cinema tickets to enjoy your favourite blockbuster.
- Receive cash rewards every time you spend and use them on a wide range of brands.
- Un‑wind with us with free wellness, mindfulness and exercise classes.
Senior Event Operations Manager in City of Westminster employer: Compass Group PLC
Join our award-winning team as a Senior Event Operations Manager and experience a vibrant work culture that prioritises exceptional service and employee growth. With competitive pay, extensive benefits including a contributory pension scheme, and access to exclusive discounts, you'll thrive in a fast-paced environment while leading talented teams to deliver premium events across London. At Compass, we are committed to your professional development through our Career Pathways and MyLearning programmes, ensuring you have the tools to succeed and grow within one of the UK's largest hospitality businesses.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Event Operations Manager in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Compass Group PLC. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Compass Group PLC
Don't be shy about reaching out to Compass Group PLC directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Senior Event Operations Manager in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Compass Group PLC and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Compass Group PLC
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
