At a Glance
- Tasks: Lead the front of house team and ensure exceptional customer service.
- Company: Join Compass, a leader in the hospitality industry with 6,000 venues.
- Benefits: Enjoy competitive pay, a pension scheme, and exclusive discounts.
- Other info: Access to wellness classes and learning opportunities for personal growth.
- Why this job: Be part of a dynamic team and grow your career in hospitality.
- Qualifications: Experience in customer care and a positive, can-do attitude.
The predicted salary is between 25000 - 30000 £ per year.
Responsibilities
- Acquire a good knowledge of all products in order to advise individual customers on their product choice.
- Demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations.
- Proudly represent the company and embody our positive brand image.
- Handle transactions with ease and operate the cash register efficiently.
- Uphold the highest standards of Food Handling & Hygiene.
- Ensure a safe and healthy work environment by adhering to Health & Safety regulations.
- Assist in the preparation of hospitality as required.
- Clean all work areas during and after use and remove all waste to the appropriate area.
- Bring a positive, can-do attitude to everything you do.
- Exhibit good communication skills.
- Excel as a supportive and collaborative team player.
- Embrace the excitement of thriving under pressure.
- Demonstrate impeccable time management and reliability.
- Prioritise safety in every task you undertake.
Desirable Qualifications
- Experience of working in an environment where there are peaks and troughs in demand during service times.
- Experience of working in environments involving high levels of customer care.
- NVQ Level 2 or equivalent in relevant area.
Benefits
- Contributory pension scheme.
- Grow your career with our Career Pathways and MyLearning programmes.
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits.
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more.
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more.
- Up to 44% off cinema tickets to enjoy your favourite blockbuster.
- Receive cash rewards every time you spend and use them on a wide range of brands.
- Unwind with us with free wellness, mindfulness and exercise classes.
- You can share all discounts and offers with your friends and families.
Front Of House Team Lead in City of Westminster employer: Compass Group PLC
At Compass, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and individual growth. As a Front Of House Team Lead, you'll enjoy competitive pay, a comprehensive benefits package, and unparalleled opportunities for career advancement within one of the UK's largest businesses. Join us to thrive in a supportive environment where your contributions are recognised and rewarded, all while enjoying exclusive discounts and wellness initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Front Of House Team Lead in City of Westminster
✨Tip Number 1
Get to know the company inside out! Research Compass and its values, so you can show how your positive, can-do attitude aligns with their brand image during interviews. This will help you stand out as a candidate who truly embodies what they’re looking for.
✨Tip Number 2
Practice your communication skills! Role-play common interview scenarios with a friend or family member. This will help you articulate your experience in high-pressure environments and demonstrate your ability to thrive when the heat is on.
✨Tip Number 3
Showcase your teamwork spirit! Be ready to share examples of how you've collaborated with others in past roles. Highlighting your supportive nature will resonate well with Compass's focus on being a collaborative team player.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Compass team and ready to contribute to a safe and healthy work environment.
We think you need these skills to ace Front Of House Team Lead in City of Westminster
Some tips for your application 🫡
Know Your Stuff:Before you start writing, make sure you know the ins and outs of the role. Familiarise yourself with the responsibilities and qualifications listed in the job description. This will help you tailor your application to show how you fit the bill.
Show Off Your Can-Do Attitude:In your application, let your positive attitude shine through! Use examples from your past experiences that demonstrate how you've gone above and beyond for customers or tackled challenges head-on. We love a proactive approach!
Be Clear and Concise:When it comes to writing your application, clarity is key. Keep your sentences straightforward and avoid jargon. Make it easy for us to see why you're the perfect fit for the Front Of House Team Lead position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Compass Group PLC
✨Know Your Products
Make sure you have a solid understanding of the products offered by the company. This will not only help you answer questions confidently but also show your enthusiasm for the role. Brush up on any specific items or services that are popular or unique to the company.
✨Show Off Your Can-Do Attitude
During the interview, demonstrate your positive, can-do attitude. Share examples from your past experiences where you went above and beyond to meet customer needs. This will highlight your commitment to exceeding expectations and embodying the brand image.
✨Communicate Effectively
Good communication skills are key for this role. Practice articulating your thoughts clearly and concisely. You might even want to prepare answers to common interview questions, focusing on how you can be a supportive team player in a fast-paced environment.
✨Prioritise Safety and Hygiene
Familiarise yourself with health and safety regulations relevant to the role. Be ready to discuss how you would uphold food handling and hygiene standards. Showing that you prioritise safety will reassure the interviewers that you take these responsibilities seriously.
