At a Glance
- Tasks: Manage compliance systems and ensure high-quality service delivery across operations.
- Company: Join GOGGS, a dynamic team focused on operational excellence.
- Benefits: Enjoy a comprehensive benefits package including discounts, wellness classes, and career growth opportunities.
- Other info: Great opportunity for career development in a supportive environment.
- Why this job: Make a real impact by ensuring compliance and enhancing service quality.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 40000 - 50000 £ per year.
We're looking for a highly organized and detail-driven Compliance Manager to join our team at GOGGS. This pivotal role will ensure operational excellence, regulatory compliance, and high-quality service delivery across the contract. This role supports operational teams, manages compliance systems, and enhances service quality.
What You'll Be Doing
- Oversee and manage office and compliance systems, processes, and procedures
- Work closely with operational teams to ensure services meet contractual KPIs and standards
- Monitor performance, produce reports, and identify opportunities for continuous improvement
- Manage cleaning services delivery, ensuring compliance with onsite KPIs and specifications
- Maintain accurate service records and produce monthly reports for invoicing and additional works
- Support payroll processes, including wage data input and attendance tracking
- Administer the OurTime Time & Attendance system, ensuring accurate data, compliance, and payroll support
- Monitor helpdesk systems, allocate reactive tasks, and ensure timely completion
- Conduct site inspections, reporting any maintenance or compliance issues
- Ensure full adherence to Health & Safety standards (COSHH, PPE, manual handling, fire safety)
- Provide general office and administrative support, including HR-related tasks and note-taking
- Deliver excellent customer service and resolve client queries effectively
Key Qualifications
- Strong written and verbal communication skills
- Excellent organisation, planning, and time management abilities
- High attention to detail and accuracy
- Ability to work independently and collaboratively
- Experience or understanding of compliance, operations, or logistics coordination
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Strong interpersonal and customer service skills
- A positive, proactive 'can-do' attitude
- High level of integrity and discretion when handling sensitive information
Desirable
- Previous experience in a compliance or senior administrative role
- Business Administration qualification (Level 2 or equivalent)
- Experience with time & attendance or payroll systems (e.g., OurTime)
Benefits
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Compliance Manager in City of Westminster employer: Compass Group PLC
At GOGGS, we pride ourselves on being an exceptional employer that values operational excellence and employee growth. Our supportive work culture fosters collaboration and continuous improvement, while our comprehensive benefits package, including a contributory pension scheme and exclusive discounts, ensures that you are well-rewarded for your hard work. Join us in a role that not only offers meaningful responsibilities but also provides opportunities for professional development in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Compliance Manager in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the compliance field and let them know you're on the hunt for a Compliance Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching GOGGS and understanding their compliance needs. Tailor your answers to show how your skills align with their operational excellence and regulatory compliance goals. We want to see that you’re not just a fit, but the perfect fit!
✨Tip Number 3
Showcase your attention to detail during the interview process. Bring examples of how you've managed compliance systems or improved service quality in previous roles. This will demonstrate your capability to handle the responsibilities of the Compliance Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Compliance Manager in City of Westminster
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in compliance and operations. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!
Show Off Your Attention to Detail:As a Compliance Manager, attention to detail is key! Use clear formatting in your application and double-check for any typos or errors. This will demonstrate your commitment to quality right from the start.
Highlight Your Communication Skills:Strong written communication is crucial for this role. When writing your application, keep it concise and professional while also letting your personality shine through. We love a bit of character!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Compass Group PLC
✨Know Your Compliance Stuff
Make sure you brush up on compliance regulations and standards relevant to the role. Familiarise yourself with key terms and processes that GOGGS uses, as this will show your commitment and understanding of the industry.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you've successfully managed compliance systems or improved operational processes. Highlight your attention to detail and how it has positively impacted service delivery.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific compliance issues or operational challenges. Think through potential scenarios in advance and be ready to discuss your thought process and solutions.
✨Demonstrate Your Team Spirit
Since the role involves working closely with operational teams, be prepared to talk about your collaborative experiences. Share instances where you’ve effectively communicated and resolved issues within a team setting.
