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- Tasks: Lead a dynamic cleaning team and ensure top-notch service delivery.
- Company: Join ESS, a leader in government service operations.
- Benefits: Competitive pay, great perks, and unmatched learning opportunities.
- Other info: Engaging role with opportunities for personal and professional growth.
- Why this job: Make a real impact while driving innovation in cleaning services.
- Qualifications: 12 months of experience in managing cleaning operations required.
The predicted salary is between 35000 - 45000 £ per year.
ESS is seeking an experienced and dynamic Cleaning Manager to lead our cleaning team. This role is integral to ensuring the efficient and effective operation of one of our Government service sites based in London. As the Cleaning Manager, you will be responsible for delivering high-quality services, managing a diverse team, and maintaining the highest standards of customer satisfaction and hygiene.
Responsibilities:
- Promoting a safety culture and ensuring the cleaning team is aware of and operates in accordance with company and client Health & Safety procedures.
- Managing the cleaning labour, equipment & resources budget.
- Ensuring the cleaning operation continually improves.
- Ensuring the Cleaning team are engaged and managed effectively.
- Managing our on-site Accommodation services, responsible for on-site bookings.
- Ensuring delivery and quality of the cleaning operation is in accordance with the client service level agreement and company procedures.
- Managing any third-party suppliers or contractors as required, ensuring they meet or exceed agreed service level agreements.
Qualifications:
- 12 months experience managing a cleaning operation.
- Proven ability to develop business through sound negotiation, change management, strategic decision making and 'out of the box' thinking.
- Proven ability to deliver quality customer service and ensure issues are effectively resolved in a timely manner.
- Excellent financial management skills, particularly the preparation and monitoring of detailed budgets and cash flow projections.
- Analytical and problem-solving skills and ability to work to time-sensitive deadlines.
- Passion to drive innovation and continue to improve services.
Benefits and Opportunities:
- Competitive pay and great perks.
- Unrivalled opportunities for learning and development.
Cleaning Operations Manager in City of Westminster employer: Compass Group PLC
Contact Detail:
Compass Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Operations Manager in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning industry or related fields. You never know who might have a lead on a Cleaning Operations Manager role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to health and safety, customer satisfaction, and team management. This will help you tailor your answers and show you're the perfect fit for the role.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss specific examples of how you've improved cleaning operations or resolved issues in previous roles. This will demonstrate your ability to drive innovation and maintain high standards.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Cleaning Operations Manager in City of Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Cleaning Operations Manager role. Highlight your experience in managing cleaning operations and any relevant achievements that showcase your ability to lead a team and improve services.
Showcase Your Skills: In your cover letter, emphasise your financial management skills and problem-solving abilities. We want to see how you can manage budgets and tackle challenges head-on, so don’t hold back on sharing specific examples!
Be Personable: Let your personality shine through in your application. We’re looking for someone dynamic and engaging, so don’t be afraid to show us your passion for delivering high-quality services and maintaining customer satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Compass Group PLC
✨Know Your Stuff
Make sure you’re familiar with the cleaning operations and standards expected in a role like this. Brush up on health and safety procedures, budget management, and customer service excellence. Being able to discuss these topics confidently will show that you’re serious about the position.
✨Showcase Your Leadership Skills
As a Cleaning Operations Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, especially in challenging situations. Highlight your ability to engage and motivate staff, as well as how you’ve handled any conflicts or issues.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you’ve had to solve problems quickly and effectively. Whether it’s managing budgets or dealing with client complaints, being able to articulate your analytical skills and decision-making process will impress the interviewers.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s cleaning operations and future goals. This shows your genuine interest in the role and helps you understand if the company is the right fit for you. Plus, it gives you a chance to demonstrate your strategic thinking.