At a Glance
- Tasks: Lead and optimise non-food operations to enhance patient care at Addenbrookes Hospital.
- Company: Join a leading healthcare provider committed to innovation and excellence.
- Benefits: Competitive salary, excellent benefits, and opportunities for professional growth.
- Other info: Dynamic role with the chance to shape strategy and drive transformation.
- Why this job: Make a real impact in healthcare by driving operational excellence and inspiring teams.
- Qualifications: 5+ years in operational leadership within healthcare or large-scale facilities.
The predicted salary is between 60000 - 80000 £ per year.
Head of Operations - Non Food - Addenbrookes Hospital
Be the driving force behind safer, smarter, more sustainable healthcare services.
Are you a passionate operational leader ready to make a measurable impact in healthcare support services?
We’re looking for a Head of Non-Food Operations to lead and optimise essential service delivery across Portering, Domestic Services, and Logistics.
This is a senior leadership role with real influence — responsible for ensuring that non-food services are delivered efficiently, safely, and compassionately to support world‑class patient care.
You’ll shape strategy, drive innovation, and inspire a high-performing team in one of the UK’s most complex and rewarding operational environments.
This is an on site role.
- What You’ll Do
- Lead and innovate – Design and deliver a high-performing Non-Food Service Delivery Model across multiple operational teams.
- Champion quality and compliance – Ensure services meet all NHS, HSE, and contractual standards while maintaining exceptional infection control and patient safety.
- Inspire and empower teams – Build, motivate, and develop multi‑disciplinary teams to deliver service excellence and operational resilience.
- Drive performance and efficiency – Use data, KPIs, and insight to deliver smarter operations and measurable improvements in service delivery.
- Collaborate at every level – Partner with clinical and operational leaders to align non-food services with wider healthcare objectives.
- Lead transformation – Support mobilisation, process redesign, and digital innovation projects across the estate.
- Deliver commercial results – Manage budgets effectively, identify efficiencies, and ensure services operate sustainably and profitably.
- What We’re Looking For
You’re a proven operational leader with a track record of success in large‑scale facilities or healthcare environments.
You know how to balance strategic vision with hands‑on leadership and thrive in fast‑paced, complex settings.
Essential experience and skills
- 5+ years’ experience leading multi‑disciplinary teams (e. g. cleaning, portering, logistics, or facilities).
- Strong knowledge of NHS or healthcare standards.
- Excellent people leadership and coaching skills.
- Commercially astute, with the ability to deliver high-quality services within budget.
- Confident in change management, transformation projects, and stakeholder engagement.
- Passionate about service excellence, sustainability, and patient experience.
- In‑depth knowledge of NHS Cleaning Standards.
- Strong Infection Prevention & Control (IPC) technical expertise.
- Expertise in specialist healthcare cleaning methods & technical equipment.
- #J-18808-Ljbffr
Head of Operations - Non Food in Cambridge employer: Compass Group PLC
Compass Group PLC is an exceptional employer, offering a dynamic work environment in Leeds where you can lead a passionate team and make a real impact on customer experiences. With a strong focus on employee development, competitive benefits including a pension scheme, and a culture that values high service standards, this role provides a unique opportunity to grow your career in the food service industry while driving profitability and creating memorable moments for guests.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations - Non Food in Cambridge
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Compass Group PLC.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Compass Group PLC.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Compass Group PLC, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Head of Operations - Non Food in Cambridge
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Compass Group PLC.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Compass Group PLC.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Compass Group PLC. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Compass Group PLC. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Compass Group PLC
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Compass Group PLC’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
