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For Companies At a Glance
- Tasks: Supervise a vibrant café team and ensure smooth operations.
- Company: Join Costa, a leading High Street brand that values individuality.
- Benefits: Competitive pay, flexible hours, and opportunities for career growth.
- Why this job: Make a difference in a fun environment while developing your skills.
- Qualifications: Experience in supervising teams and a passion for customer service.
- Other info: Dynamic role with a focus on teamwork and personal development.
Overview
We\’re currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 30 hours per week. As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Are you willing to learn new skills?
Responsibilities
- Ensuring all deliveries are checked and stored promptly and correctly
- Supervising a team, creating a positive environment where the team feel welcomed and supported
- Being a responsible key holder
- Assisting with weekly bookwork and any other duties that are necessary
- Producing weekly rotas following the manager\’s guidelines
- Placing orders for stock to maintain the correct stock levels
- Delegating where necessary and ensuring the team are proactive at all times
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Qualifications
- Previous experience supervising frontline teams within a similar environment
- Good communication skills with a focus on great Customer Service
- Team player and can-do attitude
- Ability to work under pressure whilst maintaining a positive attitude
About Compass
As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.
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Cafe Supervisor - Costa employer: Compass Group PLC
Contact Detail:
Compass Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Supervisor - Costa
✨Tip Number 1
Get to know the company culture! Before your interview, check out Costa's social media and website. This will help you understand their values and how you can fit in, making it easier to show off your personality during the chat.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions for a Cafe Supervisor role, like how you handle team dynamics or customer service challenges. The more you practice, the more confident you'll feel!
✨Tip Number 3
Show off your leadership skills! Think of examples from your past where you've successfully supervised a team or handled a tough situation. Be ready to share these stories during your interview to demonstrate your capability.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Cafe Supervisor - Costa
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re excited about being a Cafe Supervisor and how you can contribute to our team at Costa.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in supervising teams and customer service. We love seeing how your past roles have prepared you for this position, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and keep it professional yet friendly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Compass Group PLC
✨Know Your Stuff
Before the interview, make sure you understand the role of a Cafe Supervisor inside out. Familiarise yourself with the key responsibilities like supervising a team and ensuring quality standards. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Cafe Supervisor, you'll be leading a team, so be ready to share examples of how you've successfully managed or motivated others in the past. Think about times when you created a positive environment or handled challenges effectively. This will demonstrate your capability to lead and support your future team.
✨Emphasise Customer Service
Great customer service is crucial in this role. Prepare to discuss your approach to providing excellent service and how you handle difficult situations with customers. Highlight any relevant experiences where you went above and beyond to ensure customer satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to ask about the team dynamics, training opportunities, or how success is measured in the Cafe Supervisor role. It’s a great way to engage with the interviewer and leave a lasting impression.
