At a Glance
- Tasks: Lead and motivate teams to deliver exceptional service at events and conferences.
- Company: Join a dynamic team at Compass Group UK&I, where creativity thrives.
- Benefits: Enjoy free meals, 20 days annual leave, and access to exclusive perks.
- Other info: Inclusive culture that values your ideas and supports your growth.
- Why this job: Make a real impact in the events industry while developing your leadership skills.
- Qualifications: 3+ years in hospitality or events, with strong communication and leadership abilities.
The predicted salary is between 30000 - 40000 £ per year.
We're seeking a proactive and people-focused Event Operations Manager to take on a key leadership role within the team to ensure that exceptional service is consistently delivered. This is a fantastic opportunity to help lead our catering and service operations, focusing on Conference & Events delivery. In this role, you'll be the go-to person when delivering all the on-site events to ensure they run seamlessly, and service standards remain high. You'll support and lead a motivated team, driving excellence in every aspect of food and service delivery. This role will be well suited to those who have previous experience delivering conference & events or hospitality functions in a similar environment, or those who have experience on the events circuit and now looking for a full-time, salaried position.
Responsibilities
- Act as a vital link between team and management to ensure high-quality service delivery of all conferencing and events on site.
- Support the General Manager with inventory, budgets, and operational planning.
- Lead and motivate front-of-house teams, maintaining energy and focus.
- Assist with staff training and development.
- Take ownership of key admin and paperwork tasks.
Qualifications
- Uphold and represent the Compass Group UK&I brand professionally at all times.
- 3+ years' experience in a similar position.
- Someone passionate about delivering exceptional customer service.
- Previous leadership or supervisory experience in a similar hospitality or catering role.
- Excellent communication and organisational skills.
- A positive, can-do attitude with a drive to develop and lead others.
- Experience in managing and motivating teams.
- Adaptable and ready to embrace new challenges.
Benefits
- Contract: Full-Time, 40 hours per week, 5 over 7 days per week.
- A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged.
- 20 days annual leave (Excluding bank holidays and national holiday days).
- Free staff meals whilst at work.
- Access to Compass Group company perks & benefits.
- Perks for Works discounts and promotions.
- Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks.
- On-site F&B discounts.
- No shortage of delicious food.
Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds.
Event Operations Manager in Bristol employer: Compass Group PLC
As an Event Operations Manager at Compass Group UK&I, you'll thrive in a collaborative and inclusive culture that values your ideas and creativity. With access to extensive training and development opportunities, alongside competitive benefits such as free staff meals and on-site discounts, this role offers a rewarding environment for those passionate about delivering exceptional service in the vibrant hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Event Operations Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the events and hospitality industry. Attend local events or join online groups where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show up prepared! When you land an interview, do your homework on the company and its culture. Be ready to discuss how your experience aligns with their needs, especially in delivering exceptional service and leading teams. Confidence is key!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a great chance to reiterate why you’re the perfect fit for their Event Operations Manager position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Event Operations Manager in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Event Operations Manager role. Highlight your experience in delivering exceptional service and managing teams, as these are key aspects of the job. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for events and hospitality. Tell us why you’re excited about this role and how you can contribute to our team’s success. Keep it engaging and personal!
Showcase Your Leadership Skills:Since this role involves leading a team, make sure to highlight your previous leadership or supervisory experience. Share specific examples of how you've motivated teams and delivered high-quality service in past roles. We love seeing real-life stories!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Compass Group PLC
✨Know Your Events Inside Out
Before the interview, make sure you research the company’s past events and their service style. This will help you understand their expectations and show that you're genuinely interested in their operations.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experience in leading teams. Share specific examples of how you've motivated staff or improved service delivery in past roles. This will demonstrate your capability to lead and inspire others.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific event challenges. Think of scenarios where you had to solve problems on the spot, and be ready to explain your thought process and the outcomes.
✨Emphasise Your Customer Service Passion
Since exceptional customer service is key, be ready to talk about what delivering great service means to you. Share anecdotes that highlight your commitment to ensuring a positive experience for guests.
