Catering Driver in Birmingham

We're currently recruiting a dedicated Driver to help ensure the smooth running of the operations on a part time basis, contracted to 40 hours per week.

• It is a 5 over 7 role with variable shifts., Duties/Tasks Customer and Client Satisfaction
• To be polite, professional and friendly at all times with customers, clients and colleagues.
• To ensure the highest level of customer care is adhered to at all times.
• To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations.
• Effectively participate in a team of drivers rotating the driving duties.
• Observe all regulations governing the driving and use of vehicles on the public highway and to be aware of all employee responsibilities under Health & Safety at Work legislation.
• Undertake daily checks as are reasonable to ensure that the vehicle to be driven complies with legal requirements and is in good running order.

Report any defects or accidents, which may occur immediately.

• Maintain both the interior and exterior cleanliness of the vehicle at all times.
• Work to pre-set schedules, understand and prioritise any other items requested by the service users.
• Represent and promote the professional image of the client to service users.

Measures

• Customers are pleased with the service.
• All faults are resolved in a timely manner.
• No complaints are registered.
• Positive feedback is received.
• Market Leadership
• To always look out for opportunities to develop our service.
• As part of our commitment to continuous improvement and innovation, all colleagues are encouraged to seek ways to improve work activities and promote efficiency.
• To prepare, produce and serve food to the brand standard applicable to the site/unit.

Measures

• Feedback from customers is positive.
• Ideas are passed onto line managers and implemented.
• Preferred Employer
• Be prepared to assist colleagues in a willing and positive manner, including assisting with other duties as required.
• Be prepared to attend all relevant training sessions and meetings.
• To promote Compass Group and maintain a positive company image.

Measures

• Positive feedback from colleagues and line manager.
• Successful completion of training programmes.
• Operational Excellence
• To make sure you are aware of, and meet, the legal and Company requirements for fire, safety, health and hygiene.
• To report health and safety issues to your line manager, including all accidents and near misses.
• To promote good safety habits and methods of work.
• To assist in all food production areas with basic food preparation in accordance with menu cycle requirements.
• To serve customers with hot and cold food and beverages from the Jiffy van during service times.
• To ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirements.
• To assist in the preparation of hospitality as required.
• To clean all work areas during and after use and remove all waste to the appropriate area.
• To observe and comply with all company and unit procedures relating to cash handling and security, reporting any issues to the catering manager.
• To maintain temperature records as required and to report any variance.
• To receive stock, store and check for quality and quantity, ensuring that all stock is dated and rotated.
• To operate machinery as shown and trained to do so, ensuring that the equipment is used safely and in accordance with current regulations and company policies.

Measures

• All safety audits are successfully completed.
• All equipment is safe and well maintained.
• Accurate and up-to-date records are maintained on site.
• All products are of a high standard and in date.
• Health & Safety
• Complete the One Compass Welcome prior to the commencement of employment.
• Receive, read and understand the contents of the Employee Guide to Working with Compass.
• Taking reasonable care for your own health and safety and that of others who may be affected by what you do or what they fail to do.
• Co-operate with your line manager on HSE matters.
• Correctly use work equipment and personal protective equipment in accordance with training and instructions provided.
• Not interfere with or misuse anything provided for HSE purposes.
• Report HSE hazards, accidents, incidents, illness and diseases to your line manager.
• Complete Level 2 HSE e-learning "Working Safely" (and Working Safely with Food, if appropriate) within 20 weeks of commencing employment.
• My Service Commitments
• May be required to deal with spillage of load items.
• Daily exposure to dirt and dust whilst loading, unloading and handling goods, which include food products.
• Daily exposure to driving vehicles in a variety of road and traffic conditions, including vehicle, road and traffic noise and in varying weather conditions.
• Daily interaction with other road users with exposure to verbal aggression on average twice a week.
• During inclement weather it is necessary to spend periods of at least one hour exposed to the elements whilst loading and unloading the vehicle.
  Smart appearance.
• Strong communication skills.
• Self-starter and motivated.
• Good organiser/planner.
• Adaptable to a wide range of environments.
• Able to perform moderate physical effort.
• Concentration is required to drive for long periods each day in a variety of vehicles.
• Knowledge of local area and the ability to read street plans and road maps.
• Perform short-term planning where there is a requirement to agree routes when conditions demand, in order to take account of such matters which affect driving conditions, including weather, traffic conditions and accidents.

Essential

• Clean driving licence, held for at least 5 years.
• Must be physically fit - able to manually lift objects.
• Able to recognise and understand confidential and sensitive information.
• Good verbal communication skills in order to be able to liaise with a wide range of customers and colleagues.
• Attention to detail and accuracy.
• You must be smart, polite and well presented at all times.
• Excellent customer service skills.
• Strong team player.

Desirable

Past experience in a similar role.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues.

Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Completion of One Compass Welcome Induction Programme and on-site induction.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and My Learning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking. com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families
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