At a Glance
- Tasks: Support business systems, troubleshoot issues, and maintain accurate data for a smooth operation.
- Company: Join Levy, a leader in hospitality, creating unforgettable experiences at iconic venues.
- Benefits: Enjoy 23 days' leave, healthcare perks, mental health support, and discounts on fitness memberships.
- Other info: Flexible hours, including weekends, with great opportunities for career growth.
- Why this job: Be the go-to tech guru, solving problems and making a real impact in a vibrant team.
- Qualifications: Strong IT skills, experience with business systems, and excellent communication abilities.
The predicted salary is between 30000 - 30000 £ per year.
Business Systems Support – NEC, Birmingham
We're looking for a proactive and organised Business Systems Support professional to join our team at the NEC in Birmingham. You'll play a key role in supporting our business systems across the venue, helping colleagues get the most out of the technology we use every day, keeping data accurate and ensuring everything runs as smoothly as possible.
If you're confident with systems, love solving problems and have a real eye for detail, this could be just the role for you!
We are Levy, a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the world's most iconic stadiums, entertainment venues and major events – from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London – we bring experiences to life with passion and precision.
Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.
Business Systems Support – The Role
You'll be the go-to person for day-to-day business systems support across our group venues, helping colleagues troubleshoot issues, maintain systems and make sure the information we rely on is accurate and up to date.
Your responsibilities will include:
- Acting as the first point of contact for business systems queries, troubleshooting issues and escalating where needed.
- Supporting colleagues with system guidance, training and creating helpful user guides and quick reference notes.
- Maintaining and configuring core business systems to ensure they're running effectively and delivering accurate information.
- Producing regular management information and reports to support operational decision-making.
- Handling sensitive personal data responsibly, ensuring everything is managed securely and in line with company policies.
- Processing refunds and completing reporting across payment systems, keeping records accurate and up to date.
- Supporting stocktake processes and providing administrative assistance to operational teams.
- Managing day-to-day administration, ensuring departmental deadlines and standards are met.
- Building strong relationships with stakeholders across the business and providing a brilliant level of internal customer support.
There will be a requirement for flexibility, including occasional weekend and evening working to support the needs of the business.
What we're looking for:
- Strong IT skills and confidence using Microsoft Office and a range of business systems.
- Experience maintaining, configuring and supporting business systems.
- Previous experience delivering system training and supporting colleagues with new processes.
- Confidence producing accurate, high-quality management information and reports.
- Excellent attention to detail, with the ability to work at pace without compromising accuracy.
- Strong organisational and time management skills, with a proactive and flexible approach.
- Someone who is comfortable working independently, managing their own workload and taking accountability.
- A natural problem solver who knows when to take ownership and when to elevate an issue.
- Excellent communication and customer service skills, with the confidence to work with stakeholders at all levels.
- Discretion and an understanding of the importance of handling confidential information.
What you'll get in return:
- 23 days' annual leave plus bank holidays, your birthday off and a holiday purchase scheme.
- Healthcare and wellbeing: Aviva Digicare and Medicash, covering dental, optical and therapy treatments.
- Mental health support: 24/7 Employee Assistance Programme.
- Family benefits: Enhanced maternity, paternity and adoption leave, additional leave following maternity leave and a day off for your baby's first birthday.
- Perks and discounts: Shopping, entertainment and travel discounts.
- Health and fitness: 20% off Nuffield Health and 10% off PureGym memberships.
- Financial wellbeing: Pension scheme, Life Assurance and preferred rates on salary finance products.
- Development opportunities: Ongoing training, professional subscriptions and structured career pathways.
- Meals on duty included.
Why Join Us?
Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation and excellence.
We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences – and shape the future of hospitality.
As part of Compass, you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and enjoy competitive pay, great perks and unrivalled opportunities for learning and development at one of the UK's biggest businesses.
Business System Advisor 9 month FTC- NEC in Birmingham employer: Compass Group PLC
Compass Group UK&I is an excellent employer that prioritises the growth and well-being of its employees, offering a supportive work culture where initiative is recognised and rewarded. As a part-time Retail Supervisor, you will enjoy flexible working hours while being part of a dynamic team at a major High Street brand, with opportunities for career progression and development in a thriving environment.
StudySmarter Expert Advice🤫
We think this is how you could land Business System Advisor 9 month FTC- NEC in Birmingham
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We think you need these skills to ace Business System Advisor 9 month FTC- NEC in Birmingham
Some tips for your application 🫡
Show Off Your Data Skills:In business intelligence, it's crucial to highlight your analytical skills and experience with data tools. Make sure your CV showcases any relevant software you’ve used, like SQL, Tableau, or Power BI. Add specific examples of how you've used data to drive insights or improvements in previous roles, even if they were in academic projects or internships.
Keep it Concise and Impactful:For a temporary role like this, hiring managers often have limited time to sift through applications. Get straight to the point in your CV and cover letter. Use bullet points for your achievements, showcasing the impact you've made, like percentage increases in efficiency or specific results from your analyses.
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How to prepare for a job interview at Compass Group PLC
✨Brush Up on Your Data Skills
For a business intelligence role, you'll want to showcase your analytical skills and familiarity with data visualisation tools like Tableau or Power BI. Be ready to tackle technical questions or case studies demonstrating your ability to interpret data and make insightful recommendations.
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Since this is a temporary position, we should highlight any past projects you've worked on in business intelligence. Prepare a portfolio that includes a couple of key pieces where you've effectively utilised data to drive decisions—this will show that you're not just a quick fix but someone who can deliver immediate value.
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