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- Tasks: Lead and manage facilities services, focusing on security, cleaning, and catering.
- Company: Join the dynamic 14forty team with a strong focus on service excellence.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Why this job: Make a real impact by ensuring exceptional service delivery across your region.
- Qualifications: 2+ years in management, strong leadership, and communication skills required.
- Other info: Opportunity for innovation and environmental improvements in a hands-on role.
The predicted salary is between 36000 - 60000 £ per year.
We have an exciting opportunity for an experienced Regional Facilities Manager to join our 14forty team, managing a national facilities management contract with a strong Security focus, while also overseeing other soft FM services including cleaning and catering. As the primary point of contact for onsite teams, you will work collaboratively with the client's central security function and site managers, ensuring exceptional operational delivery across your region. This is a hands-on leadership role where you'll drive compliance, service excellence, and continuous improvement in line with contractual Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). You're a confident, people-focused manager with a proven background in security-led facilities management. You take pride in building strong client relationships, motivating teams, and maintaining exceptional service standards.
Responsibilities
- Manage and oversee the day-to-day delivery of soft FM services including security, cleaning, and catering.
- Ensure full compliance with statutory requirements, industry regulations, and Health & Safety legislation.
- Keep all Standard Operating Procedures (SOPs) and Assignment Instructions (AIs) up to date in line with ACS and client requirements.
- Lead, motivate, and support onsite teams, ensuring high standards of service and operational excellence.
- Work collaboratively with the client Security Team, Site Managers, and client representatives to deliver accurate monthly performance and KPI reports.
- Manage the recruitment, training, and performance of all team members in line with company policies.
- Conduct regular site inspections and audits, ensuring documentation, processes, and service levels meet or exceed contractual obligations.
- Oversee sub-contractor performance, ensuring full compliance with company and client standards.
- Identify opportunities for innovation and environmental improvements across service delivery.
- Maintain strong budgetary control, working with the Regional Facilities Manager to ensure costs remain within forecast.
- Promote and enforce a strong Health, Safety and Environmental culture across all sites.
Qualifications
- Minimum 2 years' experience at middle management level managing security services.
- Minimum 1 year's experience managing other soft services (cleaning, catering, etc.).
- Strong knowledge of HR processes, including recruitment, absence management, and disciplinary procedures.
- Proven ability to manage sub-contractors and ensure compliance with SLA/KPI requirements.
- Excellent communication, leadership, and presentation skills.
- Valid SIA Licence and Full UK Driving Licence.
- Willingness to travel within the geographical area of responsibility 5 days a week.
Desirable
- IOSH Working Safely qualification.
- BICSc Level 1 or 2 accreditation.
Area Facilities Manager employer: Compass Group PLC
Contact Detail:
Compass Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Facilities Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector, especially those with security experience. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss specific examples of how you've driven compliance and service excellence in your previous roles.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your experience in managing security-led facilities and soft services. Plus, it shows you’re genuinely interested in joining our team.
✨Tip Number 4
Prepare for the unexpected! During interviews, be ready for scenario-based questions about managing teams and ensuring compliance. Think about past challenges you’ve faced and how you turned them into opportunities for improvement.
We think you need these skills to ace Area Facilities Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Area Facilities Manager role. Highlight your background in security-led facilities management and any relevant soft FM services you've managed.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've driven compliance and service excellence in previous positions, and don't forget to mention your people-focused approach!
Showcase Your Leadership Skills: In your application, emphasise your leadership experience. We want to see how you've motivated teams and built strong client relationships, so include any relevant achievements that demonstrate your ability to lead effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Compass Group PLC
✨Know Your Stuff
Make sure you’re well-versed in the specifics of facilities management, especially around security services. Brush up on relevant legislation and industry standards, as well as the company’s values and recent projects. This will show that you’re not just interested in the role but also committed to understanding the bigger picture.
✨Showcase Your Leadership Skills
As a hands-on leader, it’s crucial to demonstrate your ability to motivate and manage teams. Prepare examples from your past experiences where you’ve successfully led a team, tackled challenges, or improved service delivery. Highlight how you’ve built strong relationships with clients and team members alike.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to compliance, health and safety, or managing sub-contractors. Think through your responses ahead of time, using the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your thought process clearly.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the company’s approach to innovation in facilities management or how they measure success against KPIs. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.
