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- Tasks: Support daily operations and deliver exceptional guest experiences at our Leisure Club.
- Company: Join Eastwood Hall, part of The Venues Collection, a leader in hospitality.
- Benefits: Enjoy healthcare perks, discounts, and 23 days holiday plus your birthday off!
- Why this job: Kickstart your career in leisure and hospitality with full training and growth opportunities.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Flexible hours, supportive team, and a chance to make a real impact.
The predicted salary is between 800 - 1400 £ per month.
Join the Team at Eastwood Hall as Our Apprentice Leisure Club Assistant! We are looking for an enthusiastic and motivated individual to take on an exciting full-time 40 hours per week (Monday-Sunday) Apprenticeship role within our Leisure Club. If you are passionate about delivering exceptional guest experiences and eager to start a rewarding career in the leisure and hospitality sector, this is the perfect opportunity for you.
Eastwood Hall is part of The Venues Collection - a division of Compass Group UK & Ireland, the market leader in contract catering & support services. As an apprentice, you will play an important role in helping the club run smoothly.
Responsibilities:- Supporting the team with day-to-day club operations
- Maintaining excellent cleanliness standards throughout the club
- Ensuring all Health & Safety requirements are followed to keep members and staff safe
- Looking for opportunities to promote services and maximise sales
- Delivering exceptional customer care at all times
- Providing gym inductions for new and existing members (with the required qualifications)
- Attending team meetings and training sessions as needed
- Wearing professional, smart attire in line with company standards
- Carrying out any reasonable tasks requested by the management team
- Following all accident, maintenance, and fire-safety procedures
- Understanding how the venue's Health & Safety policy applies to your department
- Being a positive, supportive member of the team—helping colleagues, representing the club, and promoting the company image
The responsibilities in the Job Description are subject to change from time to time to reflect the changes in business requirements. It is a requirement of the Hotel/Venue and Company that employees make themselves available to attend training and communication meetings as required for which advance warning will always be given.
Qualifications:- No prior experience required as full training will be provided as part of the apprenticeship
- On completion of the Apprenticeship, you will achieve the Leisure team member Level 2 and become a qualified Leisure team member
- Apprentices without Level 1 in English and maths will need to achieve this level and take the test for Level 2 English and maths prior to taking their end-point assessment
- A Level 3 Award in Pool Lifeguarding or Level 3 Award in Pool Lifeguards (RLSS UK or STA)
- A Level 2 Certificate in Fitness or Gym Instruction (awarded by Focus Awards, Active IQ, Innovate Awarding, NCFE, VCTC or YMCA Awards) or a Level 2 in Teaching Swimming (Swim England or STA)
- Level 3 certificate in First Aid (to be taken either as a stand-alone qualification or as part of the Level 3 Award in Pool Lifeguarding)
- A great team player but also confident working independently
- Friendly, polite, and approachable
- Able to use initiative and stay proactive
- A strong communicator
- Flexible, motivated, and eager to learn
- Ideally experienced in a leisure or customer-facing environment
- Confident and enthusiastic about developing new skills
- Motivated to work hard and build their career
- Medicash – Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
- Aviva Digicare – Free annual healthcare check
- Exclusive Benefits & Wellbeing site (Perks at Work)
- Entertainment discounts – up to 55% off cinema tickets
- Health & Wellbeing discounts – Discounts for Nuffield Health (20%) and Pure Gym (10%)
- Travel discounts – Discounts with holiday companies such as TUI and Expedia
- Shopping discounts – Save up to 15% at high street and online stores
- Meals on duty
- Vodafone discounts
- Pension scheme and Life Assurance
- Employee Assistance Programme
- 23 days + Bank Holidays and additional day off for your birthday
- 2 days additional leave following return from Maternity leave during first year back
- Competitive and supportive family benefits
- Day off for baby’s first birthday
- Holiday purchase scheme
- On-going training & development and career pathways
- Professional subscriptions paid
- Financial wellbeing programme and preferred rates on salary finance products
Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities. Located across the UK, our venues feature stylish and individual event spaces and provide opportunities for growth and development within a leading employer.
As part of the application process, you may be required to complete a short questionnaire and participate in a screening call to determine eligibility for apprenticeship funding in line with Department for Education funding rules. This is a mandatory step of the application process.
Please note: We reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. We advise applying at your earliest convenience.
Apprentice employer: Compass Group PLC
Contact Detail:
Compass Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice
✨Tip Number 1
Get to know the company! Research Eastwood Hall and The Venues Collection. Understanding their values and what they stand for will help you connect during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! Since this role is all about delivering exceptional guest experiences, think of examples from your past where you've provided great customer service or worked well in a team. This will help you shine in interviews.
✨Tip Number 3
Dress to impress! Make sure you wear smart, professional attire for any interviews or meetings. First impressions matter, and looking the part shows that you take the opportunity seriously.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and keen to join the team at Eastwood Hall.
We think you need these skills to ace Apprentice
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the leisure and hospitality sector shine through! We want to see that you're excited about the role and ready to deliver exceptional guest experiences.
Tailor Your Application: Make sure to customise your application to highlight how your skills and interests align with the responsibilities listed in the job description. We love seeing candidates who take the time to connect their experiences to what we do at Eastwood Hall.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This helps us get a good sense of who you are and what you can bring to the team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it reaches us directly, and you’ll find all the details you need to complete your application smoothly.
How to prepare for a job interview at Compass Group PLC
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of an Apprentice Leisure Club Assistant. Familiarise yourself with the day-to-day operations, health and safety standards, and customer care expectations. This will help you answer questions confidently and show your enthusiasm for the role.
✨Show Your Passion for Customer Service
Since this role is all about delivering exceptional guest experiences, be prepared to share examples of how you've provided great customer service in the past. If you don’t have direct experience, think about times when you’ve helped others or worked in a team setting. This will demonstrate your commitment to the role.
✨Dress to Impress
Even though this is an apprenticeship, first impressions matter! Wear smart, professional attire that aligns with the company’s standards. This shows that you take the opportunity seriously and are ready to represent the club positively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like. This not only shows your interest in the position but also helps you gauge if the role is the right fit for you.